Head of Facilities

Head of Facilities

Department: Facilities

Employment Type: Permanent

Location: Windlesham

Gordon Murray Group (GMG) is a world-leading automotive design, engineering and manufacturing business, headquartered in the UK. Founded by Professor Gordon Murray CBE, the Group creates innovative and disruptive technologies across its subsidiary companies.

We currently have an exciting opportunity for a Head of Facilities to join our team based in Windlesham & Shalford, Surrey, and become responsible for our existing portfolio of leased premises as well as our brand new HQ Campus at Windlesham as it comes on stream throughout the remainder of this year.

To strategically and operationally head up the Facilities Management function to deliver excellent customer service across all sites, maintaining optimum accommodation, environmental and facilities support service standards. In leading the FM function you will ensure that all premises occupied by the Gordon Murray Group of companies (including any other associated businesses) are fit for purpose in terms of facilities, plant, equipment, and office accommodation, whilst delivering the appropriate level of FM service support to meet day-to-day requirements in connection with the efficient and smooth operation of the working environment.

A member of the senior management team, and reporting into the Chief Operations Officer, you will also be responsible for compliance with all statutory obligations in relation to the FM function, whilst ensuring that the physical appearance and overall impression of GMG premises and facilities are in line with Group branding expectations and quality standards.

In carrying out your role you will have a high level of engagement with a range of stakeholders at a variety of levels, including liaison with Landlords, Government Bodies, and other third parties.

• Delivery of Facilities Management services to an exceptionally high standard.
• Devise, manage, and deliver the annual Facilities budget.
• Work across all sites to support all aspects of operational FM service delivery for the business.
• Ensure good communication channels are developed and maintained with internal customers/stakeholders, as well as external providers.
• Organise and chair regular ‘touch-points’ and meetings to ensure all objectives and requirements are clearly communicated across the FM team.
• Generate and deliver management reports to internal stakeholders including the senior management team, incorporating performance metrics.
• Undertake and manage Facilities and Buildings projects as required.
• Develop and maintain a change control system to log and control building modification projects, ensuring adherence to budgets whilst delivering those projects in a timely fashion and in accordance with quality and brand expectations.
• Advise the Leadership team in relation to the allocation of space and office accommodation within buildings owned or occupied by GMG.
• Develop, review, and keep the Business Continuity Plan and corresponding arrangements up to date, fit for purpose and regularly tested.
• Assess and forecast financial performance of the Facilities function, including comparison of actuals to budget. Consider, outlook, and manage activity to deliver agreed financial outcomes.
• Identify opportunities that will continuously improve all aspects of FM operations.
• Focus on quality-of-service delivery, ensuring best practice.
• Take overall responsibility for all Hard FM services (eg: HVAC Systems, Mechanical & Electrical, Asset Management, Plant & Equipment, Fire and Security Systems, Building Maintenance Work and Projects, etc), as well as Reactive and Preventative Maintenance control.
• Take overall responsibility for all Soft FM services (eg: Cleaning, Waste Management, Landscaping, Decorations, Furnishings, Car Parking, Workspace Management, etc).
• Ensure all safety critical FM systems and procedures are legally compliant, operational and fit for purpose.
• Lead the Energy Environmental/Sustainability focus for FM.
• Support the development of FM contracts and contractor management.
• Contribute to FM Procurement strategy and benchmarking projects.
• Identify, implement, develop and maintain a CAFM system incorporating SLA’s along with other performance parameters and metrics.
• Build the Facilities team in order to fully and effectively support the business going forward.
• Ensure records are created and maintained for all premises (eg: site logbooks) to demonstrate full operational control and statutory compliance.
• Lead and control Property Management, working with the Facilities Manager, wider Operations team, Legal Dept, and others, on rental rates, service charges, business rates, lease requirements, etc.
• Development, management and reporting of Facilities budgets supported by the Finance team.
• Manage office space efficiently and effectively whilst maintaining an open mind to continuous development ideas and solutions.
• Develop and lead the management of on/off site storage requirements.
• People Management required to develop, motivate, and lead a top rate team.
• Build robust relationships with external suppliers (including catering, cleaning, M&E, storage, utilities, real estate, etc.) ensuring contracts are well managed and issues are dealt with or escalated and resolved as appropriate.

• Previous Facilities Management experience in a ‘Head of’ position or ‘Senior Facilities Manager’ role with responsibility for multiple sites and a Facilities team is essential, along with the following:
• Bachelors or Masters degree in Facilities Management, or equivalent.
• Extensive senior Facilities Management experience gained in comparable professional environments within a corporate setting.
• Strong proven, demonstrable knowledge of the full spectrum of Facilities Management functions, including contract management, tendering, business development, continuity planning, and hospitality services.
• Demonstrable up-to-date knowledge of current licensing, H&S and disability/access legislation, and the ability to apply these pragmatically through appropriate policies and procedures.
• Experience of negotiating and procuring Facilities Management service contracts based upon best practice principles, with an understanding and working knowledge of performance measurement techniques within the current Facilities Management market.
• A solid understanding of statutory legislation as it relates to the Facilities environment.
• Diligently managing internal relationships within organisations.
• Managing and recommending improvements to SLA’s with facilities service providers.
• Management and control of FM and CapEx budgets.
• The ability to delegate but equally ‘roll-up sleeves’ to accomplish key requirements where circumstances dictate.
• Ability to communicate effectively and professionally with colleagues, contractor workers, key stakeholders, and other interested parties.
• Excellent interpersonal skills with proven ability to work collaboratively.
• Good organisational skills.
• Ability to problem-solve and multi-task effectively.
• An extremely keen eye for detail.
• A proficiency in MS software packages.
• A qualification in health & safety (NEBOSH, IOSH) would be advantageous.

As well as the opportunity to work with a fantastic team, the position comes with:

• Competitive Base Salary
• Private Medical Scheme
• Life Assurance
• Holiday Loyalty Bonus Scheme
• Enhanced Personal Pension Plan
• Enhanced Maternity & Paternity Pay
• Cycle to Work Scheme
• Employee Recruitment Referral Incentive Scheme
• Parking Onsite

Gordon Murray Group is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, race, marital status, genetic information or parental status. We strive to promote a workplace that celebrates diversity and encourages individuals to express their opinions and beliefs.

Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application.

All applicants must have the Right to Work in the UK.