Caretaker (Permanent, Temporary)

3 weeks ago

Birmingham, United Kingdom Job&talent Full time

Responsible for the inspection, maintenance and cleansing of estates/communal housing land/sites within the quadrant boundary. You will be expected to assist the public in a polite and helpful manner in accordance with the Employer's Customer Care Policy.
To complete regular health and safety, cleansing, maintenance and inspections as appropriate with the emphasis on maintaining quiet, clean, green and safe communal areas/neighbourhoods and helping to deter Anti-Social Behaviour.
You will have responsibility for neighbourhood caretaking schemes and associated communal areas and for communal housing land and sites in the wider quadrant. Your key role is to improve/maintain the 'kerb appeal' of communal housing land/sites and neighbourhoods. This may include sheltered housing schemes.
Any activity other than emergency work should be agreed with/directed by your housing officer/street scene co-coordinator/housing manager/supervising officer.
To act as first point of contact for the residents in respect of estate service and maintenance issues, responding to queries in a positive and helpful manner. To ensure a full and effective cleaning and maintenance service is delivered to communal areas within multi storey and low-rise blocks of flats and external areas, other sites as necessary.
Your activity will not be restricted to any one neighbourhood caretaking scheme and you will be required to undertake work in the wider housing neighbourhood. This will depend on service needs and be determined in liaison with your housing officer, street scene coordinator/housing manager.
To work with other estate based staff, colleagues, contractors and both internal and external partners. Fleet and Waste Management, Parks, Repairs Service and contractors. To forge relationships with residents and the local community, including RSLs and other landlords that promote service improvements, increased resident's responsibility for their surroundings and resident satisfaction.
You will be required to help identify your training needs and those of staff you manage/supervise, in partnership with your supervisor/manager, develop strategies to enable you to meet those needs, in line with the objectives of the organisation.
Performance Management, Setting targets/priorities, Giving instructions, Identification of training needs through 1 to 1's and My Appraisal's, Provide training as necessary Sickness monitoring in accordance with the City's Managing Attendance Procedure, Return to Work interviews and undertake Risk Assessments and issue safe working guidance.
A full driving licence is an essential requirement
Requirement to form part of a flexible team to work between the hours of 7.00pm depending on local service needs and priorities
Where necessary, be required to undertake enhanced driver training to drive large vehicles (e.g. Extra Personnel do NOT charge any fees for our services.
Extra Personnel Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

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