Customer Service Advisor

Found in: Jooble UK C2 - 2 weeks ago


Cheltenham Gloucestershire, United Kingdom Brown & Brown (Europe) Full time
Insurance Customer Service Advisor Cheltenham (Hybrid)

Paul Baker Insurance Services, a valued part of Brown & Brown Europe, are looking to hire a Customer Service Advisor to join their busy & hard-working team. Paul Baker Insurance Services is a specialist insurance intermediary offering bespoke insurance cover for residential Park Homes and holiday Leisure Homes through an exclusive capacity agreement with a leading UK Insurer.

We are a friendly people business, offering a more traditional, customer-focused service culture with freephone numbers, no engaged tones, no call centers and no answering machines.

Responsibilities:
  • Maintain the customer databases
  • Undertake other such administration duties on a day-to-day basis as requested and provide assistance to colleagues when required

Hybrid working after training - 2 days per week in the office

A highly competitive basic salary and all the normal benefits (Pension, Death in Service etc.)

Ongoing training and development

Qualifications:
  • Previous experience in customer-focused roles, ideally within the general insurance industry
  • Foundation Insurance Test (FIT) - qualified
  • Proficient in the use of MS Word, Outlook, Teams, and Excel

For more information please apply online or contact Dan Hurley.


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