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Local Housing Manager

4 months ago

Hoddesdon Hertfordshire, United Kingdom B3Living Full time €43,659 - €48,510

We're B3Living, a social business that helps people who are priced out of the housing market to find a home.

Our mission is to make a sustainable, positive change to the housing crisis for our customers and communities.

You'll find us working in Broxbourne and across southeast Hertfordshire, where we have 5,000 homes supporting more than 12,000 people.

We are now looking for a Neighbourhood and ASB (Anti-Social Behaviour) Manager to join our team on a full-time, permanent basis.

27 days’ holiday per year plus bank and public holidays (pro rata)
- Pension
- Cross organisational bonus scheme
- Flexible working policy
- Volunteering, emergency and parental leave options are available
- Disability confident employer
- Subsidised private medical insurance, flu jabs, employee assistance programme and paid sick leave
- Life assurance

This is a fantastic opportunity for a housing professional with an excellent grasp of the legal aspects of housing and a great leadership style to join our committed organisation.

Your experience and skillset will play a vital role in ensuring that we provide optimal service to our residents, enabling stronger and safer communities where they can feel proud to live.

So, if you’re ready to join us in our mission to create better futures and make a meaningful impact in the lives of local communities, then apply today

As a Neighbourhood and ASB Manager, you will coach a team of Neighbourhood & ASB Advisors to provide an excellent, customer-focused housing management service.

Managing complex and serious ASB cases, you will oversee legal action and provide support to the Neighbourhood Advisors as they manage enforcement action, dealing with all breaches of tenancy, such as nuisance, fraud and anti-social behaviour cases.

Use customer insight data to develop community plans
- Excellent knowledge of housing law (specifically tenancy law & ASB legislation)
- A full, valid driving licence and access to your own vehicle

We are a Disability Confident employer, which means that we offer an interview to a fair and proportionate number of disabled applicants that meet the minimum selection criteria for the job.

Other organisations may call this role Housing Manager, Anti-Social Behaviour Manager, ASB Manager, Neighbourhood ASB Manager, Social Housing Manager, Tenancy Manager, or Neighbourhood Co-ordination Team Lead.

All our vacancies are open to flexible working arrangements, something we are really proud of. We believe in the benefits of a diverse workforce and strongly welcome applications from those currently under-represented in the organisation, including LGBTQIA+ (lesbian, gay, bisexual, transgender, queer, intersex and asexual), people with disabilities and people from ethnically diverse backgrounds.