Lead External Quality Assurer

2 weeks ago


United Kingdom NOCN Group Full time

NOCN Group are recruiting for a Lead External Quality Assurer to work on a permanent basis as part of the Assessment and Quality Assurance Team.

Why NOCN Group?

NOCN Group is an educational charity whose core aims are to help learners reach their potential and organisations thrive. The group includes business units specialising in regulated UK and international qualifications, End Point Assessment, assured short courses, SMART job cards, assessment services, consultancy, and research.

A career at NOCN Group offers you the chance to be part of a fast-growing, international educational non-for-profit. Plus, there’s lots of other great benefits which can be viewed on our website at:

What will you be doing?

As the Lead External Quality Assurer, your duties and responsibilities will be (but not limited to):

  • Manage the external quality assurance team (employed External Quality Assurers and Quality Assurance Officer) including recruitment, training, updating, support, and performance management in line with NOCN Group HR policies and procedures.
  • Oversee the team of employed External Quality Assurers (EQAs) to ensure sufficient size and competence to provide an efficient and effective service for centres and to identify and mitigate the risk of non-compliance.
  • Manage the caseload of external quality assurance work including the allocation of centres, centre approvals, and qualification approvals work as required.
  • Contribute to the evaluation and review of external quality assurance policies, procedures, processes, and systems.
  • Report suspected and alleged malpractice to the Regulation and Compliance Team and support investigations as required.
  • Manage centre closures to ensure all relevant NOCN teams are consulted before action is taken.
  • Produce analytical and evaluative reports to support the improvement of the external quality assurance function and implement agreed changes.

About you...

The ideal successful candidate will:.

  • Hold Level 2 qualifications in English and Mathematics.
  • Be educated to Level 4 or above.
  • Hold an External Quality Assurance qualification.
  • Be committed to continuing professional development.
  • Have experience working in a regulated environment.
  • Have experience of working productively across teams.
  • Have recent experience of undertaking external quality assurance.
  • Be willing to travel.
  • Have excellent verbal and written communication skills.
  • Have strong analytical and problem-solving abilities.
  • Have strong IT skills including Microsoft Office.

How to Apply?

If this sounds like the job for you, please send your completed Equal Opportunities Monitoring Form, CV and a covering letter, explaining why you are the best fit for the role, to: recruitment@nocn.org.uk

Please specify the role that you are applying for in the subject header of the email.

The full Job Description/Person Specification and Equal Opportunities Monitoring Form can be downloaded from our website:



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