Manager-Account Manager
Found in: Jooble UK C2 - 3 weeks ago
Join this Dynamic Team as an Internal Account Manager in Nottingham ??
Internal Account Manager
Perks: 25 days holiday + bank holidays, Summer BBQs, Team Events, Yearly Bonus
Work Week: Monday to Friday, 8am - 4pm / 9am - 5pm
This is not just another company – they are a tight-knit team dedicated to delivering top-notch service to their customers. As an Internal Account Manager, you'll be the backbone of the customer service and inside sales team. You'll work closely with external customers and internal stakeholders to ensure we're delivering exceptional service and support at every turn.
Proactively contact "General Account" customers to anticipate future demand
? Support our external Account Managers across the globe with day-to-day operations
? Respond promptly to customer inquiries and assist with complaint resolution
? Obtain, evaluate, and process all relevant information to handle product and service inquiries
? Perform customer verifications and set up new customer accounts as needed
? Manage customers' accounts within our ERP system with meticulous attention to detail
? Proven experience in customer service or inside sales
?? Proficiency in Microsoft Office and experience with ERP systems preferred
?? Commitment to compliance with safety rules and policies
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