Resident Liaison Officer

4 weeks ago

Wirral Merseyside, United Kingdom IONIC Recruitment Full time

Tenant Liaison Officer Social Housing Refurbishment Permanent £28-30,000 + Car Allowance The Company A local Social Housing Refurbishment contractor are currently looking for a Tenant Liaison Officer, working in the Wirral area on SHDF schemes. As a business, this company are established within the Social Housing sector and work with several housing associations and councils throughout the area to complete a wide range of refurbishment schemes. The Role

  • Liaising with tenants directly in regards to the work being completed.
  • Maintain and develop all tenant related activities with control and co-ordination whilst establishing close working relationships with all customers, clients and external stakeholders
  • Assist in delivering excellent customer service
  • Liaise with tenants to schedule appointments for works to be completed to the contractor’s timelines
  • Deal with any tenant queries and liaise with the client and your colleagues to resolve.
What you need to succeed?
  • To be a successful Tenant Liaison Officer within this role, you will have strong experience working for social housing contractors/ housing associations and liaising with tenants daily.
  • You will be accustomed to working on a construction site and scheduling work between the tenants and your Site Manager.
  • Excellent Customer service and communication skills working with the site manager and teams to ensure full details can be given to the tenants.
The Important Details For further details or to apply for this position please forward an up to date CV highlighting suitable experience to , or call Jess Rushton on (phone number removed) for more information. By submitting your job application to Ionic Recruitment, you are hereby giving us your consent to use your personal data for recruitment purposes detailed in the GDPR Policy Document. This can be viewed at: (url removed)

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