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Framework and Bid Manager

4 months ago

London, United Kingdom FirstGroup Full time

Who are we?

First Rail Consultancy is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the environment, introducing cleaner and more environmentally responsible methods of transport.

About the team

First Rail Consultancy provides specialist services across the public transport sector, nationally and internationally. We work closely with other FirstGroup plc businesses, including operators Avanti West Coast, Great Western Railway, South Western Railway, Hull Trains, and or all-electric Edinburgh to London service, Lumo. We are part of the team advising the DfT on the future operation of HS2. We also provide consultancy services for First Bus, London Trams and external clients.

We provide a wide range of services to meet our clients' needs in areas including customer experience, branding, data analysis, engineering, project management, editorial work and training design. We also engage in commercial activity for First Group plc to expand our business, both nationally and internationally. This work encompasses everything from contract bids and business planning to developing software solutions and new transport services.

We have assembled an experienced team with knowledge of a range of relevant disciplines. As a consultancy team, we regularly work on multiple assignments for different clients at the same time. This requires a high level of self-management and the ability to identify and manage unplanned changes. Reflecting this, we take great pride in being a friendly, inclusive and caring team. We support everyone in their personal and professional development with training, on the job coaching and interesting, varied assignments.

About the job

The Framework Manager plays a pivotal role in supporting the bid management process, ensuring the timely and effective delivery of competitive proposals to clients. This individual works closely with the Bid coordinator and cross-functional teams to coordinate all aspects of bid preparation, submission, and follow-up. Key responsibilities include document management, scheduling meetings, compiling bid materials, and ensuring compliance with both client requirements and company standards.

Your main responsibilities will be:

    • Framework Management: Horizon scanning of current opportunities available to us and recommendations of suitable opportunities.
    • Bid Preparation: Assist in preparing and reviewing bids, ensuring all submissions are accurate, complete, and submitted on time.
    • Document Management: Maintain and organize bid documentation, including templates, submissions, and feedback for continuous improvement.
    • Coordination: Schedule and coordinate meetings, ensuring all stakeholders are informed and engaged throughout the bid process.
    • Compliance: Ensure all bids comply with client specifications and company policies, including legal and financial requirements.
    • Communication: Act as a point of contact for internal teams and external partners regarding bid queries and information requests.

    Company responsibilities

    • Comply with company policies and role-model the principles and behaviours of our Be Safe programme.
    • Possess a comprehensive knowledge of the Group's objectives and business plans.
    • Establish and maintain effective working relationships with all clients and colleagues.
    • Behave in line with our values including Committed to Customers, Supportive of Each Other, Accountable for Performance and Setting the Highest Standard

You'll need to be:

  • Detail-oriented with the ability to manage multiple tasks simultaneously.
  • Strong problem-solving skills and adaptability to change.
  • Proactive, with a keen interest in continuous learning and improvement.
  • Ability to work under pressure and meet tight deadlines.

As a minimum, you will need to have:

  • Experience in a similar role, preferably in the transport industry.
  • Strong organisational and project management skills.
  • Proficient in Microsoft Office, bid management and CRM software.
  • Excellent communication and teamwork abilities.
  • Bachelor's degree in Business, Marketing, or related field preferred

We all belong at First Rail Consultancy. FirstGroup's vision is to provide an inclusive environment for all colleagues, across its group of businesses, ensuring all candidates have an equal opportunity to access meaningful employment.

We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.

We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details.

If you require additional support to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

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