Quality & Environmental Advisor

6 days ago

StratforduponAvon Warwickshire, United Kingdom Valpak Limited Full time

Department: Customer Experience
Employment Type: Permanent - Full Time
Compensation: £26,800 - £28,000 / year
As the UK’s leading provider of environmental compliance, Valpak strives to work together towards a profitable, sustainable, waste-free world. Valpak contributes to achieving the mission of Reconomy’s complete global compliance offering – Comply Loop. Solving increasingly complex environmental regulatory challenges using data, expert local knowledge, and through leadership to drive business accountability across the globe.
We believe in promoting a supportive environment for our colleagues , delivering exceptional service to our customers , contributing to the community , and working towards a more sustainable environment . The Environmental Compliance Advisor role is key to the delivery of Valpak’s core business, compliance solutions, and sits at the heart of the business. The role presents opportunities for the individual to be involved in cross-departmental work and gain knowledge in other areas of the business, allowing the individual to expand and develop their skill sets.
Travel to customer meetings and external events is encouraged within the role.
As part of the role, there will be the opportunity to get actively involved in a variety of projects, based on business needs. Act as a first point of contact for all incoming member regulatory queries
Develop a rapport with other departments within the business to ensure outstanding member service is delivered
Data Accuracy
Ensure all data submitted to Valpak by its members meets the required standard as stated in the current regulations, advising members appropriately
Process data forms and play a pivotal role in the data round process
Develop a detailed knowledge of the data submission process and all relevant regulations, with the option to further specialise and hone knowledge in particular areas of interest

Account Management
Account Management cont., Personally manage a portfolio of member accounts to ensure that the appropriate level of service is provided
Ability to pick up, retain and deliver technical and regulatory information
Highly IT literate in MS suite, particularly excel, word and PowerPoint
An interest or experience in environmental issues
Full, clean UK driving licence.
Dual Location / Hybrid worker Status
~ Participation in our annual Incentive Plan (VIP) - up to 10% bonus
~25 days annual leave plus bank holidays, volunteering day and your birthday off
~ Option to buy and sell up to 9 days annual leave
~ Access to voluntary benefits including private medical insurance, cycle to work scheme, and subsidised gym membership
~ Automatic inclusion in Life Assurance, Critical Illness and Disability Income protection schemes
~ Pension scheme up to 8% employer contribution
~ Access to reward & discount platform
~ Wellbeing initiatives

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