Overnight Floor Manager

4 weeks ago

London, United Kingdom Maison Estelle Full time €20

Maison Estelle is a private club set in a Grade I-listed Georgian townhouse on Grafton Street, Mayfair. A new school club (no rules), with old school values of personalised service and discretion.
As the Nightlife Floor Manager your primary function is provide leadership, management, oversee operations for the Nightlife teams. You will also manage inventory and ensure that quality and safety controls are followed. Every Sunday Off
~ Taxi allowance of £20 for late shift finishing after 1am
~28 days holiday inclusive of bank holidays (increasing with length of service), pension and life assurance.
~ Inclusion in the Tronc scheme.
~ A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
~ Goes without saying, but we will feed you during your shift.
~ Regular team get togethers, from regular team drinks to bi-annual parties.
~ Opportunities to join one of our committees and influence how we do things, how we socialise and how we support the local community.
~ Great incentives and reward programmes including recommend a friend bonuses, employee of the month and much more.

Assisting in menu planning and pricing and deliver a rich programme of events and original unique selling points which keep our members coming back.
Proactively managing any member complaints ensuring we follow up so that our members and their guests leave happy with a positive lasting impression.
Maintaining all department control procedures to ensure the safe delivery of all food and beverage related products in line with UK food safety and health and safety legislation.
Ensure that the reservations and CRM system is updated with members individual preferences.
Overseeing creation and development of all training for your team and make sure all colleagues attend training.
As part of the Management team, delivering the Senior Leaderships Teams vision for the direction and strategy for the whole club in line with the company’s expectations.
Proven experience managing a high-volume late-night venue in a luxury / lifestyle operation.
You are an inspiring leader who relishes taking responsibility for running late night food and beverage teams and departments.
Confident in using purchasing, health and safety and food safety, payroll and rota systems.
Comprehensive knowledge of food and beverage GP %’s, costings and budgeting is a must.
Stays up to date with current late-night food and beverage trends and best practices.
Experience in curating a calendar of interesting and creative events within a luxury lifestyle environment.
Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members.

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