Head of Service Delivery/Service Management Director

4 weeks ago


Hastings East Sussex, United Kingdom East Sussex Healthcare NHS Trust Full time

We have an exciting new opportunity for a Service Delivery Manager's to support our Acute Paediatrics and Gynaecology Service management teams. You will be organised and work in a methodical manner as you will need to provide responsive and effective management support to the specialist services across both acute sites.
The roles entail operational delivery, financial management, service development & improvement and the implementation and monitoring of national policies including RTT targets and Key Performance Indicator requirements.


The post holders will have a degree of autonomy at the service level and will work on service development and service transformation, working closely with the General Manager, Service Manager and Clinical Leads.


This is expected to be a challenging role to meet the service demands, so experience within Paediatrics or Gynaecology will be an advantage but it is not essential.


You should be able to demonstrate all the criteria outlined in the person specification but also demonstrate a desire to develop this role and deliver excellence and quality in all operational and strategic objectives for the specialty areas.
We are proud to provide 'Outstanding' care and be a great place to work.


We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people's own homes.


In 2020 the Care Quality Commission rated us as 'Good' overall, and 'Outstanding' for being caring and effective. The Conquest Hospital and our Community Services are rated 'Outstanding'. In 2020, the Trust launched its ambitious 'Building for our Future' programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.
Evidence of working in the NHS/other relevant organisation with leadership or management training or experience in healthcare
Evidence of recent and continued professional development to post graduate diploma level or equivalent level of knowledge and experience

Project management (PRINCE 2) qualification or equivalent relevant experience
Recognised Leadership or Management qualification or equivalent relevant experience

Experience of programme/business planning
Experience of analysing and interpreting complex data
Experience of supporting and managing service improvement programmes and processes
Understanding of financial implications and consequences
Experience of working across service boundaries and maintaining credible relationships with colleagues

Previous experience of Women & Children's Specialties



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