Service Advisor/Senior Advisor

4 weeks ago


Hartburn Northumberland, United Kingdom Stratstone Full time

Senior Service Advisor
Stratstone Jaguar Land Rover Stockton
Salary of £27,956 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services
Are you a service advisor looking for a new and exciting challenge? Can you deliver outstanding customer care and satisfaction? Then look no further, this Senior Service Advisor role is just for you.
As a Senior Service Advisor, you will have a passion and love for customers and get a buzz from providing a great customer experience. Recent/current experience within a customer service role would be helpful, either from hospitality, retail or contact centre type environments.
It would be great if you had a passion for the automotive industry or just an interest in cars, from how great they look to what's under the bonnet - we don't mind
As a Senior Service Advisor, it is essential that you hold a full UK drivers' licence.
What does the role of Senior Service Advisor involve?
Providing estimates, booking and scheduling service/repair work
Be a main point of contact and offering support and guidance to customers and managing customer complaints
Work with the aftersales team providing coaching and support to ensure an efficient and seamless experience for our customers
Deputise for the Service Leader
What do you need to succeed as a Senior Service Advisor?
Previous / current Service Advisor experience from within the motor industry, knowledgeable of how the department can operate efficiently and effectively, supporting service advisors, training and upskilling
Great organisation/admin skills and experience using computer systems
Able to maintain customer service levels whilst meeting KPI's and deadlines
Collaboration is at the heart of our culture, and it's the power of our group coming together that unlocks our potential to transform automotive retail. We'll empower you with the opportunities to bring out the best in yourself, and in return you'll support and bring out the best in others. Pendragon recognises the value that diversity brings to the workforce. This is why we positively welcome applications from all walks of life, backgrounds, and communities.



  • Hartburn, Northumberland, United Kingdom Stratstone Full time

    Senior Service Advisor Stratstone Jaguar Land Rover Stockton Salary of £27,956 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services Are you a service advisor looking for a new and exciting challenge? Can you deliver...


  • Hartburn, Northumberland, United Kingdom Stratstone Full time

    Senior Service Advisor Stratstone Jaguar Land Rover Stockton Salary of £27,956 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services Are you a service advisor looking for a new and exciting challenge? Can you deliver...


  • Northumberland, Northumberland, United Kingdom NRG. Full time

    Are you seeking a 12-month contract as a Senior HR Advisor? We are partnering with a public sector organisation in Northumberland that has an exciting opportunity to join their HR Central Services division, a dynamic and vital part of the business. This role allows you to support various areas within HR. Even though it's a 12-month contract, you'll...


  • Northumberland, Northumberland, United Kingdom NRG. Full time

    Are you seeking a 12-month contract as a Senior HR Advisor? We are partnering with a public sector organisation in Northumberland that has an exciting opportunity to join their HR Central Services division, a dynamic and vital part of the business. This role allows you to support various areas within HR. Even though it's a 12-month contract, you'll...

  • Senior HR Advisor

    1 week ago


    Northumberland, Northumberland, United Kingdom NRG. Full time

    Are you seeking a 12-month contract as a Senior HR Advisor? We are partnering with a public sector organisation in Northumberland that has an exciting opportunity to join their HR Central Services division, a dynamic and vital part of the business. This role allows you to support various areas within HR. Even though it's a 12-month contract, you'll...

  • Senior HR Advisor

    1 week ago


    Northumberland, Northumberland, United Kingdom NRG. Full time

    Are you seeking a 12-month contract as a Senior HR Advisor? We are partnering with a public sector organisation in Northumberland that has an exciting opportunity to join their HR Central Services division, a dynamic and vital part of the business. This role allows you to support various areas within HR. Even though it's a 12-month contract, you'll...

  • Senior HR Advisor

    1 week ago


    Northumberland, United Kingdom NRG. Full time

    Are you seeking a 12-month contract as a Senior HR Advisor?We are partnering with a public sector organisation in Northumberland that has an exciting opportunity to join their HR Central Services division, a dynamic and vital part of the business.This role allows you to support various areas within HR. Even though it's a 12-month contract, you'll have the...

  • Senior HR Advisor

    1 week ago


    Northumberland, United Kingdom NRG. Full time

    Are you seeking a 12-month contract as a Senior HR Advisor? We are partnering with a public sector organisation in Northumberland that has an exciting opportunity to join their HR Central Services division, a dynamic and vital part of the business. This role allows you to support various areas within HR. Even though it's a 12-month contract, you'll have the...

  • Senior HR Advisor

    1 week ago


    Northumberland, United Kingdom NRG. Full time

    Are you seeking a 12-month contract as a Senior HR Advisor?We are partnering with a public sector organisation in Northumberland that has an exciting opportunity to join their HR Central Services division, a dynamic and vital part of the business.This role allows you to support various areas within HR. Even though it's a 12-month contract, you'll have the...

  • Senior HR Advisor

    1 week ago


    Northumberland, United Kingdom NRG. Full time

    Are you seeking a 12-month contract as a Senior HR Advisor?We are partnering with a public sector organisation in Northumberland that has an exciting opportunity to join their HR Central Services division, a dynamic and vital part of the business.This role allows you to support various areas within HR. Even though it's a 12-month contract, you'll have the...

  • Senior HR Advisor

    1 week ago


    Northumberland, United Kingdom NRG. Full time

    Are you seeking a 12-month contract as a Senior HR Advisor?We are partnering with a public sector organisation in Northumberland that has an exciting opportunity to join their HR Central Services division, a dynamic and vital part of the business.This role allows you to support various areas within HR. Even though it's a 12-month contract, you'll...

  • Senior HR Advisor

    1 week ago


    Northumberland, United Kingdom NRG. Full time

    Are you seeking a 12-month contract as a Senior HR Advisor?Is this the role you are looking for If so read on for more details, and make sure to apply today.We are partnering with a public sector organisation in Northumberland that has an exciting opportunity to join their HR Central Services division, a dynamic and vital part of the business.This role...

  • Senior HR Advisor

    1 week ago


    Northumberland, UK, North East England, United Kingdom NRG. Full time

    Are you seeking a 12-month contract as a Senior HR Advisor?We are partnering with a public sector organisation in Northumberland that has an exciting opportunity to join their HR Central Services division, a dynamic and vital part of the business.This role allows you to support various areas within HR. Even though it's a 12-month contract, you'll...

  • Senior HR Advisor

    1 week ago


    Northumberland Heath, United Kingdom NRG. Full time

    Are you seeking a 12-month contract as a Senior HR Advisor?Is this the role you are looking for If so read on for more details, and make sure to apply today.We are partnering with a public sector organisation in Northumberland that has an exciting opportunity to join their HR Central Services division, a dynamic and vital part of the business.This role...

  • Advisor services

    2 weeks ago


    Cramlington, Northumberland, United Kingdom Barclays Full time €26,500

    Senior Customer Service Advisor Location: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus many more benefits Shift - 35hrs per week, rotating between 7am-11pm Monday to Sunday ...

  • Parts Advisor

    1 week ago


    Northumberland, United Kingdom Perfect Placement UK Ltd Full time

    **County**: Northumberland **Town/City**: Northumberland **Sector**: Car Dealership, Parts Department **Salary**: £26000 per annum **Job ref**: 128819 **Parts Advisor needed in Northumberland**: - Basic Salary of up to £26,000. - Working Hours - 42 hours per week. - Access to industry leading training from the offset and throughout. - Opportunity to...

  • Senior HR Advisor

    1 week ago


    Northumberland Heath, Greater London, United Kingdom NRG. Full time

    Are you seeking a 12-month contract as a Senior HR Advisor? Is this the role you are looking for If so read on for more details, and make sure to apply today. We are partnering with a public sector organisation in Northumberland that has an exciting opportunity to join their HR Central Services division, a dynamic and vital part of the business. This role...


  • Cramlington, Northumberland, United Kingdom Barclays Full time €26,500

    Senior Customer Service Advisor Location: CramlingtonSalary - £26,500 per annum plus excellent benefits including: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus many more...

  • People Advisor

    1 month ago


    Northumberland, United Kingdom Michelle Simpson HR Recruitment Ltd Full time

    We are working with our recognisable, well-established Northumberland based client to recruit a new permanent People Advisor. The role will work as part of the HR team and support stakeholders at all levels in the provision of advice and guidance of allaspects of HR. Reporting to the HR Manager the main responsibilities are as follows: - Working as part of...

  • People Advisor

    1 month ago


    Northumberland, United Kingdom Michelle Simpson HR Recruitment Ltd Full time

    We are working with our recognisable, well-established Newcastle based client to recruit a new permanent People Advisor. The role will work as part of the HR team and support stakeholders at all levels in the provision of advice and guidance of all aspectsof HR. Reporting to the HR Manager the main responsibilities are as follows: - Working as part of the...