Head of Modern Workspace

We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. As the Head of Modern Workspace you will lead both direct and a virtual team to create and drive the Modern Workspace strategy. The direct team will include specialist sales people and Solution Architects. You will be accountable for the performance and growth of the Modern Workspace business. This role demands a strategic thinker with strong leadership skills, commercial acumen, and the ability to foster collaboration and innovation across direct and virtual teams
This role exists to drive strategic leadership, mentoring, and inspiration aligned to cross-functional teams within key business units—including OCTO, Partner Management (PPM), Professional Services, Managed Services, and Marketing—while ensuring alignment to CDW’s overarching sales objectives.
The Head of Modern Workspace is accountable for actively shaping and executing the Modern Workspace strategy across short and long term horizons, fostering an environment of innovation, accountability, and high-quality delivery.
By managing financial and performance metrics, nurturing internal and external relationships, and cultivating a culture of continuous improvement, the role ensures that team efforts directly contribute to sustainable revenue growth and enhanced customer outcomes.
To clearly define (alongside the office of the CTO) the Modern Workspace Platform go to market, which technology areas we focus on and how we continue to manage and grow a positive P&L within this team 
To work in partnership with various internal business units, supporting initiatives that drive improvements to the way we operate through process and platform, always demonstrating balanced flexibility and a passion to engage 
To create and evolve learning and development programmes (in collaboration with other business units) ensuring co-workers are continuing to develop individually and in line with business objectives 
Continue to evolve the business unit to ensure relevance and forward thinking – never standing still 
Develop market insights and competitive intelligence in collaboration with the Solution Sales leadership team, Office of the CTO, Partner Management, Marketing and Sales teams that aid in the development and success of the Hybrid Platform team 
Continuously assess and develop the existing Modern Workspace team and recruit the best talent into the team to drive towards CDW’s core strategic objectives as well as always striving to improve standards 
Drive deliberate and exceptional collaboration across all presales business units delivering broad business outcomes for our customers 
 Management Responsibilities
Create and foster an environment conducive to innovation, high productivity, and high quality, regularly observing the performance of direct and in-direct reports, ensuring they maintain focus, motivation, adhere to and improve quality standards. 
Lead and develop teams and individuals within their responsibility, motivating, mentoring, coaching and nurturing talent with a positive attitude – Ensuring teams are highly motivated, quality-minded, and commercially focused. 
Assist in the development of training and certification plans for the Solution Sales business in collaboration with the Learning & Development department aligned with business growth plans 
Contribute to the ongoing development of Solution Sales and the wider business culture, promoting diversity, team building, and learning opportunities – promoting a progressive environment that is fun to work in 
Conduct monthly 121 meetings with the team, monitoring performance, supporting development, and completing the coworker life cycle process in line with Co-worker Services Guidance 
Accountable for accurate departmental financial forecasting, cost center management, opportunity cost model standards, staffing, recruitment, and coworker performance management 
Act as a senior escalation point for business-critical events related to the business unit you lead, taking ownership of issues and driving remediation activity as necessary. 
Proven C-level interaction, engagement and relationship management
Demonstrable track record of driving revenue and profit growth, managing cost, and attracting, retaining, and developing talent
Strong understanding and experience of the procurement lifecycle including negotiation, contracting, and the management of third parties
Experience in building internal departmental brand and engaging with multiple internal business units
Professional certifications (desirable) such as Sales, Business Administration or Leadership & Management qualifications
Highly ambitious, credible, motivated, and accountable individual with an appreciation for building meaningful and lasting relationships.
Detail-oriented with strong time management skills combined with the capacity to lead and work on multiple initiatives, as well as dynamically prioritize and pivot based on changing business needs
Prepared for occasional travel between CDW UK & International offices as the role requires whilst maintaining a suitable home life balance
Ability to allocate time to undertake personal development activities such as attending training, achieving certifications, and focusing on soft-skill development – always seeking to personally develop as an individual
CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.      
CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours.