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Technician / Master Technician
2 months ago
Job Type: Full-Time
Overview: The Used Vehicle Preparation Centre Manager at Top Gear Stoke is a crucial role, overseeing the entire vehicle preparation process for our used cars. You'll manage vehicle repairs, bodywork, and address customer after-sales issues, all while staying within budget and optimizing vehicle presentation. Additionally, you will efficiently manage a team of vehicle and body shop technicians to achieve maximum productivity and revenue.
Planning and Budgeting:
Allocate and monitor budgets for repairs and bodywork, ensuring cost-effectiveness and adherence to quality standards.
~ Workshop and Body Shop Management:
Supervise daily operations of the workshop and body shop, ensuring efficient workflows and compliance with safety and quality standards.
Manage and motivate a team of vehicle technicians and body shop technicians, maximizing productivity and efficiency.
~ Provide support and guidance to customers regarding vehicle concerns, repairs, and warranty claims.
~ Work with sales and marketing teams to develop and implement strategies for digital merchandising and vehicle promotion.
Reporting and Analysis:
Generate regular reports on vehicle reconditioning progress, budget adherence, and after-sales performance.
Analyze feedback and performance metrics to enhance reconditioning processes and improve customer satisfaction.
Extensive experience managing a workshop and body shop, with excellent leadership and organizational skills.
Experience in digital merchandising and marketing for used vehicles.
Competitive salary up to £38,000, with performance-based bonuses.
Health and dental insurance.
Paid time off and holidays.
Opportunities for professional development and career growth.
Interested candidates should send their resume and cover letter to [Contact Email/Website Link]. We value diversity and are committed to creating an inclusive environment for all employees.