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Help Desk Operative

4 weeks ago

Hammersmith Greater London, United Kingdom Resourcing Group Full time €23,000

Help Desk Operative Location: West London Shift Rota: 8:30pm- 5:30pm (Mon-Fri only) Salary: £23k PA Excellent pensions & benefits available The Role Answer calls/ emails Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned Assist with the monthly customer report Various admin duties About you As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the business. Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions For more details please call Leah on (phone number removed) or please send your up to date CV to (url removed) Resourcing Group is acting as an Employment Agency in relation to this vacancy

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