Field Service Engineer, X-Ray

4 months ago

Nottingham, United Kingdom Fujifilm Healthcare UK Full time

Fujifilm Healthcare is focused on becoming a company that can reinforce the advancement of human health through its offering of products and technologies, supporting the transformation taking place in the healthcare sector. Fujifilm Healthcare’s role in Europe involves a commitment to creating new clinical value and improving the medical environment by bringing the latest innovations to healthcare providers, so that they can deliver faster, more accurate diagnosis and treatment to their patients. Fujifilm Healthcare is dedicated to working with healthcare professionals by offering one-stop comprehensive solutions that boost efficiency and automation, leading to a fully patient-oriented approach and a healthier future for people across Europe.

Fujifilm Healthcare UK is looking for a Field Service Engineer, X-Ray to ensure the smooth and continued operation of new and existing products and equipment, through the repair of emergency breakdowns and routine service maintenance duties. To install and demonstrate equipment as required in support of the sales team.

What you'll be doing

  • Repair a range of Fujifilm Medical Systems supplied equipment including X-ray (CR and DR) equipment, ensuring that priorities and timescales are adhered to
  • Routine Maintenance- carry out maintenance in line with service contract requirements on DR X-ray equipment. Carry out equipment upgrades during routine maintenance or as instructed
  • Install and demonstrate equipment in support of the Sales and Applications teams
  • Installations- Attending kick off meeting or pre install site visits to ensure the project has correct resources in place. Keeping the project team and wider business up to date, providing daily reports outlining progress and potential issues
  • Customer Service- respond to technical requests from internal and external stakeholders in a timely manner, ensuring customer service levels are met.
  • Work with other members of the service team in Fujifilm Medical Systems to resolve customer service related problems.
  • Take ownership of site/ system issues to develop a plan to resolve with the aid of technical management
  • Escalate to their Team Leader or Service Delivery Manager, in a timely manner, any serious or potentially unresolved issues which may affect patient safety and customer/supplier relationships.
  • Ensure all Health and Safety requirements are adhered to at all times, reporting any potential hazards to their Team Leader or Service Delivery Manager.

What you'll need:

- Completed training or studies in the field of Medical Technology / Healthcare (X-Ray) or comparable professional experience.

- Experience in the operational management of a service desk incl. experience in dealing with ticket systems (e.g. Salesforce, ServiceNow or comparable)

- Methodological competence in ITIL processes (incident management, problem management)

- Confident handling of all common Microsoft Office applications

- Strong service and customer orientation

- Structured, process-oriented and independent way of working

- Experience in project management of complex (medical) projects

- Experience in moderation and conflict resolution with good negotiation and assertiveness skills

- Analytical thinking & business management skills

- English language skills (written and spoken)

- SAP, MS Office and Salesforce knowledge

We are an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status. At FUJIFILM Healthcare Europe we are proud of our culture which favours diverse thinking, encourages collaboration, and insists on respect and integrity. We aspire to create an energetic, dedicated, and enjoyable work environment for all and hope you will consider joining us

  • X-Ray Field Service Technician

    19 hours ago

    Nottingham, Nottingham, United Kingdom Austin Fraser Full time

    X-Ray Field Service Technician PositionWe are seeking an experienced and qualified X-Ray Field Service Technician to join our team at Austin Fraser. As a key member of our field service team, you will be responsible for ensuring that our medical imaging equipment is functioning optimally at all times.The ideal candidate will possess excellent communication...

  • Field Service Engineer, X-Ray

    4 months ago

    Nottingham, United Kingdom Fujifilm Healthcare UK Full time

    Fujifilm Healthcare is focused on becoming a company that can reinforce the advancement of human health through its offering of products and technologies, supporting the transformation taking place in the healthcare sector. Fujifilm Healthcare’s role in Europe involves a commitment to creating new clinical value and improving the medical environment by...

  • Field Service Engineer, X-Ray

    4 months ago

    Nottingham, United Kingdom Fujifilm Healthcare UK Full time

    Fujifilm Healthcare is focused on becoming a company that can reinforce the advancement of human health through its offering of products and technologies, supporting the transformation taking place in the healthcare sector. Fujifilm Healthcare’s role in Europe involves a commitment to creating new clinical value and improving the medical environment by...

  • Field Service Engineer, X-Ray

    4 months ago

    Nottingham, United Kingdom Fujifilm Healthcare UK Full time

    Fujifilm Healthcare is focused on becoming a company that can reinforce the advancement of human health through its offering of products and technologies, supporting the transformation taking place in the healthcare sector. Fujifilm Healthcare’s role in Europe involves a commitment to creating new clinical value and improving the medical environment by...

  • Field Service Engineer, X-Ray

    4 months ago

    Nottingham, United Kingdom Fujifilm Healthcare UK Full time

    Fujifilm Healthcare is focused on becoming a company that can reinforce the advancement of human health through its offering of products and technologies, supporting the transformation taking place in the healthcare sector. Fujifilm Healthcare’s role in Europe involves a commitment to creating new clinical value and improving the medical environment by...

  • X-Ray Imaging Solutions Expert

    3 weeks ago

    Nottingham, Nottingham, United Kingdom TRS Consulting Full time

    X-Ray Imaging Solutions Expert - Join Our TeamAbout the Position:We are seeking a skilled X-Ray Imaging Solutions Expert to join our dynamic team. As a critical member of our group, you will be responsible for developing and delivering training programs, conducting product demonstrations, assessing customer needs, building strong relationships with clients,...

  • Medical Field Service Engineer for Advanced Imaging Systems

    2 weeks ago

    Nottingham, Nottingham, United Kingdom TRS Consulting Full time

    An exciting opportunity has arisen for a customer-focused Electronics Field Service Engineer to join our esteemed manufacturer of medical imaging technology in the UK.The role involves servicing, repairing, and maintaining highly advanced X-ray medical imaging systems at hospitals and healthcare centres.Key ResponsibilitiesServicing and maintenance of X-ray...

  • Electronics Field Service Professional

    1 week ago

    Nottingham, Nottingham, United Kingdom TRS Consulting Full time

    Job OpportunityTRS Consulting is looking for an experienced Medical Field Service Engineer to join our team and take on the service and maintenance of our range of highly advanced X-ray medical imaging systems.About the JobThis is a fantastic opportunity for a skilled Electronics Field Service Engineer to work with our cutting-edge medical imaging technology...

  • Advanced Biomedical Device Engineer

    2 weeks ago

    Nottingham, Nottingham, United Kingdom TRS Consulting Full time

    Job DescriptionAs a Medical Field Service Engineer, you will be responsible for the service, repair, breakdown, and maintenance of our range of highly advanced X-ray medical imaging systems at hospitals and healthcare centers.You will need to demonstrate impeccable customer service skills, remain confident in customer-facing environments, and possess a...

  • Service Engineer Medical

    3 days ago

    Nottingham, United Kingdom Ernest Gordon Recruitment Limited Full time

    **Service Engineer (Medical / Dental) **£40,000 - £45,000 + Training + Benefits + Vehicle Covering the East Midlands. Ideally based in Nottingham, Leicester, Derby or surrounding areas Are you an experienced Service Engineer with a Dental / Medical background looking to progress technically to become a recognised expert in the Dental Engineering...

  • Biomedical Equipment Maintenance Engineer

    1 week ago

    Nottingham, Nottingham, United Kingdom Austin Fraser Full time

    The Perfect CandidateWe are looking for a highly skilled and motivated Medical Field Service Engineer to join our team. The ideal candidate will have a strong background working in a field service capacity within a medical imaging, biomedical or medical service environment.The successful candidate must be qualified to a minimum ONC or HNC level or above in...

  • Dental Equipment Engineering Manager

    4 days ago

    Nottingham, United Kingdom Ernest Gordon Recruitment Limited Full time

    **Service Engineer / Manager (Dental / Medical) **£45,000 - £50,000 + Responsibility + Benefits + Car Covering the East Midlands. Ideally based in Nottingham, Leicester, Derby or surrounding areas Are you a hands on Service Engineer / Manager with a Dental / Medical background looking to cover a Regional Patch and head up a team of Engineers, with a clear...

  • Field service engineer

    3 weeks ago

    Nottingham, United Kingdom CV-Library Full time

    Field Service Engineer Nottingham £35,000 - £38,000 Basic + Bonuses (OTE 40k Plus) + Holidays + Package + Progression + Family Feel Join one of the UK's leading suppliers in the commercial equipment industry and have the opportunity to work on large projects as well as increase your earning potential. As a field service engineer...

  • Field Service Engineer

    2 months ago

    Nottingham, United Kingdom CV-Library Full time

    Field Service Engineer Nottingham £33'000 - £40'000 + Bonuses + Overtime (OTE £45'000 Plus) + Technical Training + Private Healthcare + Holidays + Progression + Industry Leading Pension + Car / Van Option + Company Credit Card + 'Immediate Start' Work for a true industry leader! This company is all about quality and...

  • Field Service Engineer

    2 weeks ago

    Nottingham, United Kingdom CV-Library Full time

    Field Service Engineer Nottingham £35,000 - £40,000 Basic + Overtime (OTE £55,000+) + Training + Package + IMMEDIATE START Are you looking for a Field Service Engineer role with the potential to earn over £50,000? This well known company is looking for someone who wants to work in a great team while earning well with overtime....

  • Medical Imaging Systems Engineer

    2 weeks ago

    Nottingham, Nottingham, United Kingdom Austin Fraser Full time

    Medical Imaging Systems EngineerWe are seeking a highly skilled Medical Imaging Systems Engineer to join our team at Austin Fraser.This exciting opportunity will see you working with our range of advanced X-ray medical imaging systems, providing service, repair, breakdown, and maintenance at hospitals and healthcare centres across the UK.About the RoleThis...

  • Field Service Engineer

    7 days ago

    Nottingham, United Kingdom Clear Engineering Recruitment LTD Full time

    **Field Service Engineer** **£25,000 - £30,000 Basic + Training + Progression + Benefits** **Nottingham** This is a great opportunity for a mechanically biased engineer to join a company that are massively expanding within an ever-growing industry. You will have the option to really maximise your earnings through overtime, stay away and travel due to...

  • Field Service Engineer

    2 months ago

    Nottingham, United Kingdom CV-Library Full time

    Field Service Engineer Nottingham £35,000 - £40,000 Basic + Overtime (OTE £55,000+) + Training + Package + IMMEDIATE START Are you looking for a Field Service Engineer role with the potential to earn over £50,000? This well known company is looking for someone who wants to work in a great team while earning well with overtime....

  • Medical Imaging Systems Support Manager

    3 weeks ago

    Nottingham, Nottingham, United Kingdom TRS Consulting Full time

    Seeking a skilled Customer Operations Manager to support our growth in the medical imaging equipment department. Key responsibilities include building and nurturing relationships with key customers, providing excellent customer care, and developing an extensive knowledge of customer service needs.About YouWe are looking for someone with a background in...

  • Field Service Engineer

    3 months ago

    Nottingham, United Kingdom CV-Library Full time

    Field Service Engineer (Mobile Mechanic/Vehicle Technician) Nottingham Territory 8am to 4.30pm, Monday to Friday £32,000 - £34,500 Starting Salary Benefits: Paid Door to Door + Overtime at 1.5 and 2.0 + Fully Expensed Van (can be used for personal use) + Fuel Card + 6% Employer and 4% Employee Pension + Training Package + 25 Days Holiday +...