Senior Online Merchandising Manager

4 weeks ago

Havant Hampshire, United Kingdom FatFace Full time

Role: Merchandising Manager Position Type: Permanent, Full-Time (35 hours)
Location: Havant, Hampshire (Hybrid working- 3 days per week office based)


For over 30 years, we've travelled, we've laughed, we've grown. Our purpose is to bring style and positivity to our customers lives through the clothes we make, the things we do and the values we have. Equality and inclusion isn't an aspiration but the standard. We promote and drive equality within our workforce to ignite an inclusive foundation for us all to build from and truly connect with our customers, colleagues and communities alike. To lead the department Merchandising team in formulating, planning and executing the merchandising and trading elements of the department product strategy. To plan and manage sales, stock and markdowns to maximise profitability across all the sales channels, within the agreed terminal stock targets.


Assist and support the Trading Director and Head of Merchandising where necessary.
• Work cross-functionally within the product team to produce department product strategy in line with overall company strategy, proposing the financial parameters and then successfully implement.
• Create department seasonal strategies and financial plans by channel and category for sales, margin, stock and markdown, taking traded history and planned future events into consideration
• Use financial and product analysis to trade your department/s, maximising sales and profitability and affecting future levels of commitment accordingly. Deliver to the department KPI’s agreed with the Trading Director.
• Work closely with your team to develop and select a balanced and commercial range which delivers the product strategy, and successfully sign off.
• Plan department seasonal pricing and promotional activity together with Buying and in line with overall strategy, supported by financial evaluation. Together with your Buying counterpart, formulate the supplier strategy which sets out short, medium and long term plans for supplier partnerships, development & improvement. Thorough weekly re-forecasting of the line-flows, forecasts and trading proposals, ensure that in season activity maximises profitability, whilst maintaining efficient controls of stock and hitting agreed department KPI’s. Input into the company budgeting and forecasting process and take the necessary action to manage performance.
• Review, propose and action markdown events and promotional activity for your department/s, calculating the effect on margin and profit.
• Manage the availability of stock to ensure maximum profitability, launch dates are met and sale and stocks are potentialised in line with forecasts across trading channels.
• Manage your team, reviewing performance, conducting appraisals and creating development plans.
• Play your part in delivering the company sustainability strategy.


Previous experience in retail essential.
• Highly numerate and able to interpret data to determine decision making, work to budgets and financial plans.
• Strong planning and organisation skills – able to change plans in line with business needs.
• Experience of all aspects of trading, ideally in a multi-channel environment


Use of excel, BI and product systems.
• Brand and commercial awareness.
• Brand team
• Channels – retail, ecom, wholesale & partners
• Brand Integrity – product in line with Brand identity
• Financial - ensure profitability of category within Stores and Direct channels, through product strategy, working to budget.
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