General Manager
1 month ago
Our club plus members are at the heart of what we do, so exceptional customer service and driving member loyalty is our main priority. You'll bring exceptional retail management expertise with proven experience of leading multiple direct reports and their teams. You will thrive in a hands-on retail environment and have the drive, confidence and strategic commercial thinking to oversee the end to end business operation, taking full responsibility for putting our customers first and delivering outstanding results.
Taking full ownership of the centre management ensuring everything is in place to hit commercial targets with responsive management of the centre budget and cost controls.
Retail management expertise with proven experience of leading multiple direct reports and their teams.
Commercial awareness and understanding of budgets, profitability from driving retail sales and improved ways of working.
Ability to identify training needs. You'll be effectively coaching and training all levels ensuring our teams are delivering a first-class customer experience.
You'll ensure that successful initiatives and actions are shared across the business and performance monitored.
Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required
Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls
Access to Wagestream – support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice
Access to Retail Trust – seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform
At Dobbies, we’re proud to have history dating back to 1865. Founded by James Dobbie, we’re the UK’s largest garden centre retailer, with 3,800 colleagues and 77 stores, including six little dobbies, and a Central Support Office near Edinburgh.
Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We have something for every season, occasion and style of garden, outside and in.
Many of our stores also feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment.
At Dobbies, we champion garden living all-year-round and offer a calendar of events and experiences that bring people and communities together.
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