Field Service Engineer

1 month ago


Birmingham, United Kingdom Manpower Full time
Job Role:

Field service Engineer Manpower Engineering is currently collaborating with a a world-leading manufacturer of engineered steel and fibre-reinforced polymer construction products. With manufacturing facilities strategically located in three key locations, and a global presence spanning over 55 countries. Salary:

£35,000 to £50,000 Location : Onsite & Remote - New castle, Sheffield, Birmingham, and Liverpool Willingness to travel regularly (30%-50% of the time. Hours:

08:00 to 17:00 Qualifications Requirements: Educational Background: Bachelor's degree in engineering or related field. Work Experience: Customer service and quality control/inspection experience beneficial. Language Skills: Very good command of spoken and written English. IT Skills: Proficiency in Microsoft Office. Direct Reporting: AFS Manager Main Duties and Responsibilities: Ensure Commissioning / Decommissioning: Advise clients on optimal workshop arrangements for equipment. Coordinate audit information, pre-shipment prep, and packing for decommissioning. Oversee installation and commissioning globally. Documentation Management: Maintain up-to-date documentation for all equipment. Ensure accessibility of troubleshooting notices for common breakdowns. Customer Training: Train and monitor new operators, maintenance technicians, and supervisors. Provide training for setting up test samples, splice assembly, and E-ticketing. Technical Support Level 3: Ensure timely response to E-tickets. Provide remote or on-site technical assistance. Conduct preventive maintenance Level 3 and advise on local part supplies. Supervision: Monitor production output and optimize workshop effectiveness. Randomly supervise operations of bars cutting, cold forging, threading, and testing. Ensure compliance with documentation and standardization. Reporting & Communication: Receive and convey client queries (E-tickets). Report deviations to standard processes to both client and management. Propose action plans for improving equipment performance. General Competencies: Hydraulic and CNC experience Breakdown Maintenance Equipment Performance Comparison Planning and Organizing Coaching Conflict Resolution Responsibility Awareness Please reach out if you would like more info on the role

TPBN1_UKTJ

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