Restaurant Supervisor

Found in: Jooble UK C2 - 2 weeks ago

Belfast, United Kingdom Reed Hospitality & Leisure Full time

Do you have a passion for Catering and want to take your career to the next level? If yes, then Reed Recruitment has the perfect role for you
The Pantry Supervisor will form part of the Retail Outlets Management team and will ensure the smooth operation of our on-site restaurant. The role is primarily responsible for the smooth running of the customer experience in accordance with agreed company and food safety standards, in a professional and efficient manner. They will also liaise with the kitchen team to ensure there is an excellent relationship between front and back of house teams. This role will also be responsible for overseeing other units on site and retail store as and when required. The successful candidate will receive a range of formal training to ensure they are equipped for their role and longer term there are development opportunities for individuals wishing to establish their career within the industry.
Service to visitors at all times.
Manage service to provide a smooth and enjoyable dining experience for our guests.
Process transactions including exchanges, refunds, exchanges, discounts, voids etc. Ensure the team are fully compliant with food safety regulations.
Ensure shift patterns, breaks and specific duties are allocated to all crew and that the daily brief has been communicated.
Stock management across all 3 outlets to include communicating with kitchen, procurement and goods in team to ensure outlets are fully stocked at all times in line with visitor number expectations.
Take ownership of hospitality stocktakes when necessary and ensure these are completed efficiently.
Training and coaching of new and current crew members.
Ensure cash drops and till reconciliations are dealt with securely and efficiently in accordance with company guidelines.
Ensure all interactions with guests, management and crew are of the very highest professional standards and in line with the culture and standards of the organisation.
Flexibility across various departments and duties to support the team and business requirements.
Full compliance with all Policies and Procedures including Health and Safety, GDPR, and Food Hygiene.
Ensure adherence to and compliance with all GDPR/Data Protection related policies and procedures.
Previous cash handling and financial compliance experience.
Previous stock management experience.
If you are interested in this role, please apply online or contact me on for more information.

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