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Customer Sales Advisor

4 months ago

Welwyn Hatfield Hertfordshire, United Kingdom Barco Sales Ltd Full time €30,000

Are you Barco’s next Customer Sales Advisor? You must have call-handling experience, and preferably outbound call experience. Don’t miss this opportunity to join a thriving business offering a competitive salary and fantastic benefits. Customer Sales Advisor (warm leads, no cold calling) Welwyn Garden City, Hertfordshire, AL7 1HB

  • Monday – Friday, 8:30am – 5.15pm
  • Salary circa £30,000 per annum
  • Call-handling experience required, and preferably outbound call experience
Please Note: Applicants must be authorised to work in the UK Barco Sales are one of the UK’s leading independent plumbing and heating distributors working with merchants of all sizes throughout the UK. We care deeply about what we do and pride ourselves on exceptional customer service. We are currently recruiting a motivated and dynamic Customer Sales Advisor to join the small, professional sales team within our fast-paced office in Welwyn Garden City, Hertfordshire. Joining us on a full-time, permanent basis you will receive a competitive salary plus benefits. Our Customer Sales Advisor will receive the following benefits:
  • Discretionary annual bonus
  • Warm Leads – NO COLD CALLING
  • Enhanced holiday
  • Company pension scheme
  • Life insurance scheme
  • Dedicated staff rest area, with TV and kitchen
  • Free on-site parking
  • Discounted staff purchase rate
  • Smart casual dress
  • Health & wellbeing support programme
  • Inhouse training provided
  • Progression pathway within the company
  • Regular social events
Responsibilities as our Customer Sales Advisor:
  • Efficiently handle sales orders from customers over the phone and via email
  • Increase order values through upselling and cross-selling
  • Maximise sales and gross margin through programmed sales activities
  • Develop new business opportunities through inbound and outbound marketing campaigns
  • Plan tasks with effective time management to ensure a high level of productivity & efficiency
  • Identify new product opportunities and sales recovery through detailed customer analysis
  • Create & be accountable for customer quotes and sales conversions
  • Accurately record all customer interactions and sales on the internal CRM system
  • Work cohesively as part of the sales team to maximise overall sales performance
  • Monitor and feedback competitor activity to the Sales Manager
  • Support and cover other members of the Sales Team as required
What we’re looking for in our Customer Sales Advisor:
  • Proven experience in a Customer Sales role
  • A passion for customer service excellence
  • Outstanding written and verbal communication skills
  • Excellent IT skills covering, Word, Outlook and CRM systems
  • Strong interpersonal skills
  • Accuracy and attention to detail
  • Ability to prioritise and adapt to changing workloads
  • Highly self-motivated and driven to achieve targets
  • Persuasive and influential with the ability to sell ideas
  • Self-confident, positive and enthusiastic about talking to customers
  • Capacity to learn company product range to optimise selling to customers
Plumbing and heating industry experience is preferred but not essential – full training will be given to the right person. A premium will be given if you can demonstrate proven experience. How to apply for the role: If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Sales Executive, Sales Consultant, Sales Associate, Direct Salesperson, Client Advisor, Salesman, Saleswoman, Account Executive, Sales Manager, Inside Sales Representative, Account Representative, Sales Advisor, Customer Sales Role, Plumbing and Heating Sales