Dealer Training Officer

2 weeks ago

Chiswick Greater London, United Kingdom OMODA UK Full time

OMODA Motors is a new brand built by Chery Group, which is a leading Chinese automobile company. OMODA operates individually from other brands of Chery Group. Its business scope covers the R&D, production and sales of passenger cars.

Since founded, Chery has always taken adhering to technology-driven strategy, creating a vehicle brand with international competitiveness and influence as its corporate vision. Relying on the constant pursuit of technological innovation, Chery has become the first passenger vehicle enterprise in China to master the core technology of engine, gearbox, chassis, platform and new energy, and the first one in China to export vehicle, CKD parts, engine and vehicle manufacturing technology and equipment to overseas market.
Chery has always focused on developing domestic and international markets. Chery has continuously deepened its globalization through the implementation of product strategy, localization strategy and talent strategy. After more than 20 years of development, Chery’s sales and services network covers more than 80 countries and regions and has won the trust of 11 million consumers worldwide.

As part of the exciting growth of CHERY, OMODA, and JAECOO in the UK, we are seeking a Dealer Training Specialist to support and enhance sales performance across our dealer network. This field-based role is crucial in ensuring that our sales teams are well-equipped to deliver an exceptional customer experience, maintain high CSI scores, and exceed performance expectations.

You will work closely with the Retailer Training Manager and the Regional Sales Managers to deliver high-impact training and identify evolving training needs across the network.

Support with the design and delivery of a comprehensive new starter training suite; conduct on-site induction training for existing and newly appointed dealerships
Deliver both face-to-face and virtual classroom training as part of the sales accreditation pathway
Provide engaging and informative training during new product launch events
Support the creation of engaging and effective training content in collaboration with the Retailer Training Manager, including eLearning modules and classroom materials
Provide intensive on-site training on the sales process, customer experience, and mystery shop performance to focus sites across the UK
Deliver bespoke, ad-hoc training – both in person and online – to support evolving business objectives (e.g., Work closely with the Retailer Training Manager and Regional Sales Managers to identify underperforming or new focus retailers and develop tailored training interventions
Participate in special projects and training initiatives as required by the business

Proven experience in sales training within the automotive industry (OEM or retail side)
Strong understanding of automotive retail operations, including sales processes and customer satisfaction metrics
Ability to travel extensively across the UK (field-based role, approx. 3-4 days per week on the road)
Comfortable working independently and collaboratively as part of a wider training and field team
Confident using digital learning platforms and content creation tools (e.g., LMS, Articulate, MS Office)
A full UK driving license is essential

  • Dealer Training Specialist

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    About Us: OMODA Motors OMODA Motors is a new brand built by Chery Group, which is a leading Chinese automobile company. OMODA operates individually from other brands of Chery Group. Its business scope covers the R&D, production and sales of passenger cars. Chery Motors Since founded, Chery has always taken adhering to technology-driven strategy, creating a...

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