Retail Underwriter

This role is available on a part-time, job-share or full-time basis (37.5 HPW)
Flexible – home-working contracts available
At Zurich, we’re on an exciting journey of change and transformation. Our aim is to be the leading Retail Protection provider for advisers, customers, and colleagues alike. As our business grows, we’re now looking for a passionate, detail-focused Large Case Underwriter to join our successful team.
This role goes beyond standard underwriting—requiring careful analysis of automatic medical reports, in-depth medical exams, blood tests, financial questionnaires, and accounts.
Providing timely and regular updates to advisers, and building excellent working relationships, will set you apart and help us deliver outstanding customer service.
We value those who challenge us to improve, and in return, we offer a supportive and flexible workplace focused on your development and growth. Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. We’re seeking experienced underwriters with a passion for excellence in complex and high-value cases, who thrive on building strong relationships and delivering exceptional service.
As a Large Case Underwriter, you will:
Assess large, complex life insurance applications, making high-quality, timely decisions in line with Zurich’s philosophy and frameworks
Make quality, timely decisions in line with the Zurich underwriting philosophy and frameworks, underwriting applications to a high standard
Confidently analyse and interpret a wide range of medical evidence, financial documentation, and risk factors
Engage and develop excellent relationships with our strategic accounts and deliver a market leading service
Support and mentor colleagues, sharing your expertise and helping to develop our team’s capabilities
Train and support other team members, providing coaching where needed
High attention to detail and a proven track record of delivering quality results
Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday.
Follow the link for more information about our benefits - Employee benefits | Working at Zurich Insurance UK
With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.
to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.
At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.
We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We’re also committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities.
We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK.