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Advisor services

4 months ago

Cardiff, United Kingdom Recruitment Fox Ltd Full time €22,308

Dutch Speaking Customer Service Advisors - £22,308*
Are you passionate about delivering exceptional customer service? Do you have experience in an outsourced customer service environment? Are you a native Dutch speaker or possess CEFR Level C1 proficiency in Dutch? If so, we want you to join our clients dynamic team as a Customer Service Advisor
*Handle phone calls with customer queries and provide effective resolutions to end users.
* Record case resolutions in the contact centre tool based on client communication via phone, email, chat, etc.
* Escalate priority issues according to client specifications to the immediate lead as necessary.
*Native Dutch speaker or near native proficiency (CEFR Level C1).
* Previous experience in an outsourced customer service environment is advantageous but not essential as training will be provided.
* Manageable English skills (B1+ or better) in writing and speaking to understand documentation and log accurately in the client systems.
*Competitive salary of £22,308 per annum.
* Opportunities for career growth and professional development.
* Comprehensive training to ensure your success in the role.
*If you are ready to make a difference and join a team committed to excellence in customer service, please submit your CV to Recruitment Fox outlining your language proficiency.
Job Type: Full-time
Company pension
* Employee discount
* Health & wellbeing programme
* Sick pay
* 8 hour shift