Technicians, Electrical or Mechanical

4 weeks ago


Birmingham, United Kingdom Kindred Concepts Limited Full time

At F1 Arcade, weve completely revolutionised the traditional arcade by creating the first-ever Formula 1 entertainment and hospitality concept, with socialising at its core for fans and non-fans alike. F1 Arcade venues provide an immersive, state-of-the-art F1 racing simulation experience, gamified for a mass audience, with best in class hospitality and exceptional venue design, all under one roof - for the ultimate night out in the fast lane
KEY RESPONSIBILITIES
Manage our bespoke F1 simulators using our bespoke sim management system
Support our in-venue team to troubleshoot issues with the in-venue tech ranging from: ePOS, PDQ's, Printers and AV equipment
Work with our MSP (IT Provider) to escalate issues and resolve them as swiftly as possible
Manage your time effectively throughout your shift, ensuring all technical checks are carried out
Effectively communicate to the management team any new or ongoing issues throughout the day
You are the voice between departments, knowing product updates and ensuring the message is understood by all
Safe fun is always a priority; you will complete all daily checks and checklists
You are described as the technical expert and approachable by all the team
You conduct handovers at the beginning and end of every shift. You make sure the team know what is going on so that the guest receives the best experience
SKILLS AND BACKGROUND
Maintaining and troubleshooting Windows 10 issue
Remote Desktop knowledge
rFactor 2 and racing simulator hardware experience
Familiarity with JIRA Service Desk, Datto, Spiceworks, Notion, and Teams
Passion for F1/eSports/Racing games
SALARY/PAY & BENEFITS
No zero-hours contract
Wagestream
Paid breaks
Paid birthdays off
Generous discounts for you, friends and family
F1 Arcade development plan
Employee of the Month awards and recognition
TPBN1_UKCT


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