CSM Manager
3 weeks ago
Customer Success Manager Cumbria
£Join a dynamic company that specializes in offering innovative software solutions for the retail sector. The team are dedicated to providing exceptional customer support and training, ensuring clients can fully leverage their technology.
Provide training programs for customer
Resolve complex customer support issues while maintaining high customer service standards.
Help clients maximise their use of products and services to improve their operations.
Create and update training materials and support guides.
Share customer feedback with the Team to help improve products.
Understanding of retail operations and challenges, especially in outdoor and cycling areas.
~ This position is 5 days a week in the Cumbria office, so you must be able to do this.
