Service Designer
7 days ago
Join Kainos and Shape the Future At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS: As an experienced Service Designer (Consultant) at Kainos, you will be responsible for delivering end-to-end, efficient, and consistent service experiences. You will be an advocate for needs-based design, design research, design thinking and service design, and are passionate about guiding others in these principles. You may also manage, coach and develop a small number of staff, with a focus on managing employee performance and assisting in their career development. You will be part of our growing Experience Design capability creating exemplary digital services. We are supportive, collaborative, talented, and hugely passionate about user-centred design. We are not about marketing and dark patterns; we are all about making a positive, measurable impact on millions of people through quality products and services. Minimum (essential) Requirements Provide clear visibility of the end-to-end service experience Input to and influence the future of the service experience Familiar with a range of strategic models and can apply them Understanding of business analysis in order to form problem statements Provide guidance in needs-based design, design research, design thinking and service design Coach and support junior team members Comfortable working with researchers and wider team to create experience maps and service blueprints Understanding of a variety of research and design methodologies and approaches Can design, lead and facilitate workshops using a variety of techniques to drive outcomes Able to communicate effectively at all levels Excellent commercial awareness Understanding of stakeholder management and how to identify, facilitate and map landscape We are passionate about developing people – a demonstrated ability in managing, coaching and developing senior members of your team and wider community DESIRABLE Experience of working in a full-service digital agency environment Experience working with Agile delivery methodologies Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
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Service Designer
5 days ago
Belfast, United Kingdom Kainos Full timeJoin Kainos and Shape the Future At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting‑edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people‑first culture,...
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Service Designer
7 days ago
Belfast, United Kingdom Kainos Full timeJOB DESCRIPTION Join Kainos and Shape the Future At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.We believe in a people-first...
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Senior Service Designer
2 weeks ago
Belfast, United Kingdom Version 1 Full time £60,000 - £90,000 per yearCompany DescriptionVersion 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft,...
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Belfast, United Kingdom University of Ulster Full timeLecturer in User Experience and Service Design **Role**:Lecturer in User Experience and Service Design **Department**: Belfast School of Art **Grade**: 7/8 (£41,086 - £58,260 per annum) **Responsible to**: Head of School **Campus**: Belfast **(Permanent / Full-Time)** **Job Purpose**: - The postholder will contribute to teaching, research,...
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Senior Service Designer
3 days ago
Belfast, United Kingdom Version 1 Full timeOverviewVersion 1 is seeking a strategic, systems-minded Service Designer & Change Lead to join our growing design capability. You\'ll work at the heart of multidisciplinary teams to shape end-to-end services that are accessible, efficient, and centred around real user needs, whilst leading organisational and cultural transformation to ensure successful...
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Service Design
5 days ago
Belfast, United Kingdom Version 1 Full timeOverviewWe are seeking a strategic AI Policy Lead with proven AI governance expertise and a strong foundation in either Service Design, Product Management, or Business Analysis to drive the global operationalisation of our client's newly released AI Policy. This is a unique hybrid role that combines deep AI policy knowledge with practical delivery...
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Service Design
2 weeks ago
Belfast, United Kingdom Version 1 Full timeCompany DescriptionVersion 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft,...
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Designer
1 day ago
Belfast, United Kingdom Fill My Vacancy Full timeOur Client is looking to hire a Designer. The opportunity: This is an exciting opportunity to become part of a global Firm’s in-house Design Services team. In this fast-paced environment, you will interpret briefs to produce creative, impactful, and brand-compliant designs for a broad range of digital media to support both internal and external...
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Designer
1 week ago
Belfast, United Kingdom Baker McKenzie Full time**Location**: Belfast **Workplace**: Hybrid **The opportunity**: This is an exciting opportunity to become part of a global Firm's in-house Design Services team. In this fast-paced environment, you will interpret briefs to produce creative, impactful, and brand-compliant designs for a broad range of digital media to support both internal and external...
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Belfast, United Kingdom Christian Brothers Grammar School Full timeTroup Bywaters + Anders are looking for a Building Services Design Engineer Apprentice (Building Performance) to join their multi-award winning apprenticeship scheme and work on some of the most iconic building projects across the UK. The scheme provides a professional route into the industry through a fully supported training and development programme all...
