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Parts Sales Manager
4 months ago
We've been engineering powerful machines and transforming how the world works for more than 60 years. 16 countries, 32 nationalities, almost 3,000 employees, 175 dealers in EMEA, and a top-notch Innovation Centre. That's us. Doosan Bobcat EMEA.
Our heritage of innovative solutions and technological advancements, powered by our passionate people, place us as an industry leader. Our people are talented, smart and driven and work collaboratively to revolutionize how things get done. With us, you will be supported to be at your best and find career opportunities that will challenge, inspire, and reward you.
The Parts Manager is responsible for the execution of the development strategies and the growth of the current Parts business division and overview of the sales activities. He/She is focused on understanding the needs of the market and providing the necessary support to the dealers and individual clients. He/She works in a growing digital-centric environment managing the end-to-end sales and reporting processes.
Role & Responsibility
- Lead the regional sales processes, driving revenue growth, and enhancing end-customer experience and satisfaction (via parts availability, lead time, marketing, pricing, and packaging).
- Explore additional growth opportunities to bolster organizational revenue.
- Actively oversee the implementation of pricing strategies within the parts business division and offer market feedback on pricing strategy.
- Foster cross-functional collaboration with other departments (Aftermarket Operations, Aftermarket Product Support, and Aftermarket Business Development) to deliver comprehensive solutions tailored to customers.
- Strategically manage and control dealer’s parts inventory based on market demand trends and predictions, providing market forecasts to Aftermarket Operations.
- Drive the implementation of best practices and continuously improve sales models and processes.
- Conduct regular business reviews and adjust resource planning accordingly.
- Assist dealers in identifying and cultivating new prospects by devising strategies and action plans to convert them into key accounts.
- Identify dealers’ gaps and needs, and develop tailored training programs to address them.
- Utilize key performance metrics and dashboards at the dealership level to highlight performance drivers.
- Meet or exceed quarterly and annual revenue and profit targets, including Protection Plus, Machine IQ sales, and Service Opportunities (end-customer loyalty and retention).
- Utilize provided revenue and profit reports to devise action plans based on results.
- Analyze new market trends, business opportunities, and market segments on both global and local scales.
- Ensure the achievement of goals aligned with customer needs, supported by sales and marketing planning.
- Manage, implement, and leverage CRM tools and Sales Lead-Management processes to provide insights and better manage dealers toward customer relationships.
Job Requirements
- Possess a university degree in a technical discipline, Business Management, Marketing, or a related field.
- Have experience in sales management and business development.
- Demonstrate knowledge of market insights and industry trends.
- Understand the budgeting process and financial planning.
- Familiarity with systems and tools for revenue profit reporting and forecasting.
- Ability to identify insights and analyze data to ensure continued business growth and success.
- Proficient in inventory management.
- Knowledgeable in Microsoft Office 360, particularly Excel and PowerPoint.
- Proficient in utilizing digital communication channels and tools such as teleconferencing, web platforms, and voice communication tools like MS Teams, WebEx, and Zoom.
- Ability to comprehend and interpret business metrics, indicators, and KPIs.
Our offer:
- Flexibility: Flexible working time.
- Competitive Salary: Annual Salary Increase + Yearly bonus.
- Continuous Growth: E-learning platforms + various training & growth opportunities.
- Multicultural Environment: We have colleagues from more than 40 countries.
- Great Atmosphere: Pleasant work environment.
- And way more
