Loan Portfolio Case Manager

4 weeks ago

Chester Cheshire, United Kingdom Breeze Capital Full time

We are currently looking for a Loan Portfolio Case Manager who will report to the Director of Credit Risk and be primarily involved in the management of our growing portfolio of development, refurbishment and bridging loans.

Main responsibilities - Please note : This list is not exhaustive and other tasks/duties will arise that we expect the individual to do as and when they do.

  • The role will involve the management of a portfolio of existing customers and to assist dealing with new applications alongside. It will therefore require the Portfolio Manager to build strong relationships with both existing and new customers.
  • Responsible for the management of each loan until they are finally repaid in full.
  • Deliver high levels of accuracy and attention to detail when producing all written and communicated data.
  • Assist with the completion and management of the loan portfolio, including redemption of loans. This includes drafting and sending out interest payment reminders, completion letters, notification of changes in interest rates, redemption statements and term reminder letters to borrowers.
  • Calculation and preparation of loan redemption statements.
  • Monitoring the progress of the loan, including the build/refurbishment works, sales, planning and refinance.
  • Manage the Development loan drawdowns, including arranging monitoring visits, liaising with the QS, updates on progress and costs and ensuring the timely release of funds.
  •  Working closely with the Director of Risk to manage loans in default and this may include liaising with solicitors and the appointment of LPA receivers etc 
  • To proactively chase clients/brokers/solicitors etc for updates & outstanding documents
  • Updating the loan cases on the system and ensuring all information is uploaded.
  • Maintaining loan records and spreadsheets for MI.
  • To assist with providing information for external audits and ensuring all information is uploaded to the live records.
  • Answering the phone and being the first point of contact with commercial mortgage brokers and borrowers calling our office.

 

Key Competencies

  • Minimum 2 years Development monitoring and lending experience with the UK property market .
  • Someone who does not shy away from tough situations and are able to have difficult conversations with borrowers.
  • Self motivated, proactive with the ability to act on own initiative.
  •  A professional manner.
  • Assertive clear telephone manner, excellent communication & numeracy skills.
  • Team player, help others.
  • Enthusiastic with a positive can do attitude. No job is too small.
  • Excellent organisational skills, ability to prioritise.
  • Good attention to detail & ability to work to tight deadlines.
  • Be able to take direction/instruction.
  • Proficient in Microsoft Office (Excel & Word)

Location: Chester, Strictly Office based

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