Assistant Store Manager

3 weeks ago

Nottingham, United Kingdom Frasers Group Full time

Founded in 1992, GAME is now the UK’s leading gaming specialist. With over 250 stores and an expansive website, we have expert knowledge on a wide range of games, consoles, accessories and more. We are passionate about gaming, and devoted to building the most valuable community for gamers in the UK. The gaming community is at the forefront of our vision, providing products and services to help unlock players' full potential.
We are rethinking retail and with our varied collection of brands, we’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores. We are pushing the boundaries of traditional retail environments and future proofing our business. We want Managers who are fearless, will take risks and reap the rewards. Reporting to the Store Manager, you will have a supportive responsibility for your store and team within The Frasers Group. You will achieve this by assisting the Store Manager to train, coach and progress team engagement on how to surpass the company objectives. You will support business initiatives and ensure these are met with positivity and pace, whilst assisting with the control and delivery across the board for store operations, customer service, budget control, people and product. Furthermore, you will take ownership of key areas to share responsibility and be accountable for the store in the Store Managers absence.
Assist with all store operations and deliver to expectation on all KPI’s
Support with the planning of workload to ensure a productive and efficient team
Assist with training and coaching the team to best practice
Support with planning store schedules in line with store trading patterns and business expectation
Assist with compliance for processing of payroll issues and problem-solve effectively
Support with store daily structure to ensure the store meets compliance, customer service and security standards
Be accountable for controlling wages and the store in the absence of the Store Manager
Sales
Understand product features and benefits and assist with training the team to maximise sales opportunity
Understand the retail industry, business challenges, competitors and customers, with a strong commercial awareness
Use reports to analyse and support with commerciality of key products to impact sales and profitability
Interpret merchandising guidelines to the sales floor with strong commerciality and efficiency
Assist with identifying internal talent and support performance management processes to drive exceptional performance
Support with identifying performance issues and escalate professionally to the Store Manager
Encourage feedback from team and be a point of contact between the team and Store Manager
Leadership and Management
Take responsibility of key areas to assist the Store Manager and be accountable for any outcomes
Develop relationships with the store team and ensure everyone is working to the same goals
Work with your Store Manager and contribute to the success of the store as a whole
Supervisory or Management experience working in a fast paced, high volume retail environment
Ability to positively impact results in sales, payroll and stock loss
Committed to supporting the store manager to achieve the highest store standards and customer service experience
Continuously pushes own performance and inspires their team to never settle for average
Reward Commission led bonuses across the Game Brand
Join the Fearless1000 Incentive Scheme watch  THIS video to find out more
40% In store Uniform Discount
Discounted Gym membership
Group Wide 20% Discount across all Fascia's

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