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Working Students

4 months ago

London, United Kingdom Elizabeth School of London Full time €65,000 - €75,000

Elizabeth School of London Job Title: Head of Student Experience
Employment Type: Full-Time, Monday to Friday

Elizabeth School of London is dedicated to providing relevant, high-quality programmes and operates across seven campuses located in six UK cities: Student Wellbeing & Support (Funding, Guidance, Retention, Health and Wellbeing, Student satisfaction)
Engagement & Employability (Support, Careers Advice & Partnerships)
Inclusion, Equality and Diversity

The Head of SE will work with internal and external partners to provide vision, leadership and an ethos of innovative practice in how we deliver the best quality of experience for all our students.


Develop and implement coherent and effective cross-campus support for the learning and teaching strategy and associated policies and procedures.
Provide strong and collegial leadership of your Team/s, supporting and nurturing them through proactive professional and personal development.
Contribute to the College’s strategic and operational planning and performance reporting regime, including effective leadership of the Head of SE’s planning and performance.
Manage financial budgets (where appropriate) and staff plans to deliver value for money and impact.
Develop and enhance productive relationships with key partners such as employers, local businesses and other community organisations particularly in support of learning pathways and equalities.
Work with various departments to help promote that students are placed on courses appropriate to their needs, qualifications, aspirations and receive support appropriate to their needs.
Contribute to the successful execution of the College’s equality and diversity strategy.
Undertake projects and other management duties as directed by the Senior Leadership Team.


External contacts include the local council, local employers, other local education establishments, local community organisations and voluntary sector organisations, awarding and accreditation university partners, HEIs and other quality standard regulators such as the OfS.
Internal contacts include Provost, Head of Student Success, Registrar, Quality team, Academic Managers, teaching staff, Operations team and Finance team.


Master’s degree or comparable qualification in a relevant area
Experience of strategic planning, target setting, evaluation and reporting
Effective of budget management achieving financial targets and effective use of resources
The role will require travel between various campuses within the UK

Post Graduate Certificate
Significant understanding and knowledge of student timetabling planning


Able to plan and deliver strategies to support quality improvement
Demonstrable record of building relationships with a wide variety of people both external and internal
Private medical (health) insurance with BUPA
Annual leave (5.6 weeks), including bank holidays.
Workplace pension scheme.
Statutory Sick Pay.
Statutory maternity/paternity pays.
Career development opportunities
Training and self-development opportunities.
Gym membership discounts
Retail discount schemes
Cinema discounts
Grocery discounts
Cycle to work
Financial wellbeing – personal debt advise.
Financial wellbeing education