Training Business Analyst

3 weeks ago


Watford Hertfordshire, United Kingdom Chiltern Long Full time

Business Analyst – Digital Products – Hybrid
Do you thrive in a fast-paced environment and have a passion for the automotive industry? Our Client, a leading player in the automotive sector, is seeking a highly motivated and results-oriented Business Analyst to join their dynamic team.

In this pivotal role, you will be responsible for all applications supporting our Digital & CRM activities. You will lead strategic changes, product enhancements, user engagement and contribute directly to their commercial success.

Work with internal and external stakeholders to continuously improve the customer and user experience based on data, customer and stakeholder feedback
Collaborate with CRM & Digital specialists, agencies, and developers to deliver new, and optimize existing, product features
Conduct in-depth analysis of business processes, customer data, including user journeys, conversion rates, and engagement metrics
Coordinate activities across local and global operational and technology teams, including the product roadmap

The ideal candidate for this Commercial Program Manager role will have:

A minimum of 3+ years of experience in a similar role in E-Comm/CRM ideally within the automotive sector
Demonstrable experience in business process modelling, problem-solving and data analysis
Proficient in agile project management methodologies (Scrum or Kanban)
As the successful Commercial Program Manager, you will receive an extremely competitive package which will consist of:

~£Car Ownership Plan
~ Medical Cover
~ Flexible Benefits and Extensive Corporate Benefits


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