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Training Business Analyst

4 months ago

London, United Kingdom Policy Expert Full time

Job Title Business Analyst
Department Tech 
Reports to Head of Business Analysis 
We’re Policy Expert, a home and motor insurance provider and we’re on a mission to shake up the personal insurance industry. We feel that insurers have under-served customers for too long with confusing policies, expensive renewals and frustrating claims processes. Since we formed in 2011, we’ve been using breakthrough thinking and proprietary tech to provide insurance that’s clear, fair and great value. 1-rated home insurance provider for 9 years. Our ‘North Star’ is ‘To be the most successful insurance disruptor people want to stay with for life’. As we grow, we plan on continuing to challenge the norms of an insurance industry whose reputation for customer trust is low, where switching between providers is high and insurance cover is often seen as a costly ‘grudge purchase’.
We aim to build longer and deeper relationships with our customers and to help them see insurance as being a help, not a hindrance.
Our Business Analysis team collaborates with all areas of our business to deliver and maintain a market leading, ever improving experience for our customers and operational staff.
Gathering input and feedback from our customers, our business and Tech teams is an essential way to ensure that we’re delivering value efficiently and responsibly.
Investigate business problems and opportunities prioritised by our Heads of Product, validating our understanding, the potential benefits and working with our business, delivery and tech experts on an approach that creates value for our customers.
You will be able to articulate the commercial value of an idea to communicate the value of the work we do.
You will also ensure that the delivery dovetails with the product strategy and broader Policy Expert ‘North Star’.
Take a well-defined idea and be responsible for nurturing it through to implementation and beyond.
Provide insight and options to tech and our business.
Create informative documentation, such as Business Process Models, Wireframes and User Stories.
Support the implementation of stories with the teams.
To help support our drive to disrupt the insurance industry and build deeper relationships with our customers, we’re looking for a dynamic, self-motivated problem solver.
Be interested in good delivery fundamentals such as, quality, speed to market, optimising for flow, delivering value early, and take pride in the products our teams create and the principals on which they’re delivered.
Private medical cover with Vitality
Dental Insurance
Hybrid working
Training and education through LinkedIn learning and Plurasight
Travel season ticket loan
Social events through the year
Access to selected London O2 events and use of a Private Lounge.
Employee Wellbeing Programme
The quality and growing diversity of our people backs this up.
If your CV ticks the right boxes, we’ll be in touch to arrange a pre-screen interview with our Talent Acquisition team.