Product Governance Manager

1 month ago


Peterborough Cambridgeshire, United Kingdom Vermelo RPO Full time

Product Governance Manager

This role is based in Peterborough and is a hybrid working opportunity.

Role Purpose:

As a Product Manager, you will ensure that insurance/service products and add-ons ( including premium finance ) continue to drive our customer and commercial objectives.

  • Ensure adherence to the Governance Framework to provide confidence that products are fit for purpose, provide fair value to our customers and meet regulatory expectations.
  • Seeks opportunities to enhance customer and commercial outcomes.
  • Support in the development and delivery new products.
  • Support the development of existing products and optimising the add-on/core product portfolio.

This role gives you the opportunity to be a Product Manager. You’ll be expected to demonstrate strong product expertise and knowledge and identify growth opportunities and resolve product related business and customer challenges.

Key Responsibilities:

  • Act as overall Product Manager for products, showing strong technical product expertise.
  • Ensure that our product propositions meet needs of customers in the defined target markets.
  • Adheres to and manages designated product in line with our Product Governance Framework.
  • Accountable for the delivery of Product Reviews and ensures outcomes are managed appropriately and timely.
  • Ensures that we maximise income by supporting the development of existing products and optimising the add-on/core product portfolio.
  • Develop and maintain a suite of data analysis reporting to ensure all product strategies deliver appropriate customer and commercial outcomes.
  • Perform analysis to determine growth opportunities and/or solve business or customer problems.
  • Identify opportunities to develop new products that add customer and commercial value.
  • Develop and maintain a suite of data analysis reporting to ensure all product strategies deliver appropriate customer and commercial outcomes.
  • Perform analysis to determine growth opportunities and/or solve business or customer problems.
  • Act as an SME/product lead for business wide projects including stakeholder management (to Director level).
  • Maintains an excellent understanding of developing customer needs, competitor propositions, and the broader market.
  • Act as an advocate for the Product team's agenda, taking regular opportunity to engage with key stakeholders.

Key Skills, Experience and Knowledge:

  • Technical insurance product knowledge and management.
  • Financial services and/or customer credit knowledge (advantageous).
  • Understanding of broader market/competitors and reactions to changing customer needs, technology/regulation.
  • Strong understanding of Product Governance requirements, regulation and legislation.
  • Puts customers at the heart of what we do and can balance commercial gain with customer need effectively.
  • Experience working in product & proposition development.
  • Experienced Business Owner for multiple/complex tech deliveries.
  • Ability to critically evaluate information and present findings.
  • Strong stakeholder management and communication skills.
  • Chartered Insurance Institute qualification (advantageous).
  • Financial services and/or Consumer Credit knowledge (advantageous).
  • Educated to degree level / calibre (advantageous).
  • People management / leadership / coaching experience (advantageous).



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