Receptionist - Veterinary Receptionist

6 days ago

Alfreton Derbyshire, United Kingdom Medivet Full time

Calling all animal lovers Do you love spending time with animals as much as you do with customers?
This is an opportunity to make a real difference to every pet and every client - yours will be the first face to greet them after all. As well as looking after the reception area and ensuring a great welcome for our clients, you’ll be handling payments, processing repeat prescription requests and managing appointments.
You’ll need to be organised, friendly and calm in an emergency, with great customer skills and a genuine love of animals.
40 hours a week and some weekends based at the Alfreton practice.
Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.
~ Life Assurance 3 x salary.
~ Access to 24-hour counselling by phone or in person should you feel you need support.
~5 weeks’ annual leave plus Bank Holidays, rising to 6 weeks with length of service.
~ An additional ‘Day for You’, a paid day’s leave for you to use as you wish.
~ Interest free Season Ticket Loan.
~ Cycle to Work scheme.
~ Discounts on Medivet products and services.

Ensure the practice is ready for opening and closing, managing tills and card machines, alarms, voicemail, and systems.
Ensure appointment slots are available for clients to book online.
Carry out reception duties, greeting clients on arrival, and updating records.
Be an advocate of the Medivet Healthcare Plan, and complete relevant sign-up documentation with clients.
Ensure online practice information is up to date, with accurate opening hours and current colleagues.
Excellent client facing and reception skills.
Experience of working as part of a team and building positive working relationships.
Experience in using online appointment booking systems.
Administration skills and experience
Previous veterinary receptionist experience.
Social media/website content management.
Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain.
We’re proud to support a large, connected and growing community of colleagues who provide exceptional care that’s always there. This is the home of talented people like you who want to stand out in their field and whose compassion for animals goes way beyond their job.

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