Technical Services Analyst

Found in: Jooble UK C2 - 2 weeks ago


Peterborough Cambridgeshire, United Kingdom 3Sixty IT Services Full time

About 3Sixty IT Services

We (3Sixty IT Services) are a Cyber Security focused Managed Service Provider. We are dedicated to delivering value driven services whilst baking in Cyber Security into all solutions and services that we provide. We are a fast-paced, customer focused service business with a passion for providing and developing services that meet the needs our our clients.

Our Managed Services cover a wide range of technology services including (but not limited to):

• Cloud Services (predominantly Microsoft 365 and Azure)

• Cyber Security Products & Platforms

• Network (Wired, Wireless & Internet/WAN)

We pride ourselves in the development of our people to enable us to drive high standards and achieve consistently high service levels for our clients. This enables us to stand out, and create long term, mutually beneficial relationships with our clients whilst constantly driving value.

Description

We are looking to expand our Technical Services team to allow us to continue to deliver the high level of service our clients are used to.

Responsibilities

  • Providing and Delivering high quality customer service to our clients
  • 1st Line Support and Troubleshooting across various technologies, including but not limited to;
  • Windows 10/11
  • Microsoft 365
  • Being the first point of call for the logging of all incidents and service requests
  • Escalation of Incidents where necessary

Experience & Skills

We will provide full training to the successful candidate so extensive experience isn't required; however, we would be looking for candidates with the following:

  • Basic Windows 10/11 Knowledge
  • Basic Knowledge/Awareness of Microsoft 365
  • Troubleshooting Mindset
  • Eager to learn new things

Qualifications

The following qualifications are not essential but are advantageous.

  • ITIL Foundation
  • CompTIA (A+, Network+ or Security+)
  • Any Entry level Microsoft Certifications

Working Location

This role is a hybrid role with our offices based in Peterborough so you must be a commutable distance to attend the office. If you'd prefer to work 100% from the office, then this is also an option.


  • Development Analyst

    6 days ago


    Peterborough, Cambridgeshire, United Kingdom Energy Jobline CVL Full time

    Development Analyst, Microsoft Technology, No Code/ Low Code Platforms, Technical Documentation, Code Maintenance, Requirements, Business Requirements. A top 100 law firm are looking for a Development Analyst with a background in Microsoft technologies. ****Hybrid role 2-3 days a week in Peterborough office****This could suite a graduate (Computer Science)...

  • Development Analyst

    2 hours ago


    Peterborough, Cambridgeshire, United Kingdom Energy Jobline ZR Full time

    Job Description Development Analyst, Microsoft Technology, No Code/Low Code Platforms, Technical Documentation, Code Maintenance, Requirements, Business Requirements. A top 100 law firm are looking for a Development Analyst with a background in Microsoft technologies. *Hybrid role 2-3 days a week in Peterborough office* This could suite a graduate...

  • Technical Services Analyst

    Found in: Talent UK 2A C2 - 2 weeks ago


    Peterborough, United Kingdom 3Sixty IT Services Full time

    About 3Sixty IT ServicesWe (3Sixty IT Services) are a Cyber Security focused Managed Service Provider. We are dedicated to delivering value driven services whilst baking in Cyber Security into all solutions and services that we provide. We are a fast-paced, customer focused service business with a passion for providing and developing services that meet the...

  • Technical Services Analyst

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago


    Peterborough, United Kingdom 3Sixty IT Services Full time

    About 3Sixty IT ServicesWe (3Sixty IT Services) are a Cyber Security focused Managed Service Provider. We are dedicated to delivering value driven services whilst baking in Cyber Security into all solutions and services that we provide. We are a fast-paced, customer focused service business with a passion for providing and developing services that meet the...

  • IT Service Desk Analyst

    Found in: Jooble UK C2 - 2 weeks ago


    Peterborough, Cambridgeshire, United Kingdom Global Technology Solutions Ltd. Full time

    Out of Hours Service Desk Analyst - 1st line Support Looking for experienced Call Centre / Service Desk Analysts You will ideally have a minimum of 1 years experience working on a ticketed IT service desk in a level 1 role. Shifts - 10.4 nights on and 4 nights off. Hourly pay - £16.3 month contract - extensions - could go perm in the future ...


  • Peterborough, Cambridgeshire, United Kingdom Global Technology Solutions Ltd. Full time

    Out of Hours Service Desk Analyst - 1st line Support Looking for experienced Call Centre / Service Desk Analysts You will ideally have a minimum of 1 years experience working on a ticketed IT service desk in a level 1 role. Shifts - 10.4 nights on and 4 nights off. Hourly pay - £16.3 month contract - extensions - could go perm in the future ...


  • Peterborough, Cambridgeshire, United Kingdom Energy Jobline ZR Full time

    Job Description About 3Sixty IT Services We (3Sixty IT Services) are a Cyber Security focused Managed Service Provider. We are dedicated to delivering value driven services whilst baking in Cyber Security into all solutions and services that we provide. We are a fast-paced, customer focused service business with a passion for providing and developing...

  • Development Analyst

    6 hours ago


    Peterborough, Cambridgeshire, United Kingdom Energy Jobline ZR Full time

    Job Description Development Analyst, Microsoft Technology, No Code/ Low Code Platforms, Technical Documentation, Code Maintenance, Requirements, Business Requirements. A top 100 law firm are looking for a Development Analyst with a background in Microsoft technologies. ****Hybrid role 2-3 days a week in Peterborough office**** This could suite a graduate...

  • Service Desk Analyst

    11 hours ago


    Peterborough, United Kingdom Understanding Recruitment Full time

    Skills required for the **Service Desk Analyst**role: - Experience line managing technical staff - Strong knowledge of Windows 10 - Excellent customer service approach and communication skills - Experience supporting networks and Wi-Fi systems - Experience in a school setting would be a bonus **Location: Peterborough** - Hybrid Working **Salary**:£28,000...


  • Peterborough, Cambridgeshire, United Kingdom Vermelo RPO Full time

    Service Delivery Analyst Fantastic opportunity to join a well established team within a vibrant, growing business. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business through the management of Service...

  • IT Service Delivery Analyst

    Found in: Jooble UK C2 - 2 weeks ago


    Peterborough, Cambridgeshire, United Kingdom Vermelo RPO Full time

    Service Delivery Analyst Fantastic opportunity to join a well established team within a vibrant, growing business. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business through the management of Service...


  • Peterborough, Cambridgeshire, United Kingdom Vermelo RPO Full time

    Job Description Service Delivery Analyst Fantastic opportunity to join a well established team within a vibrant, growing business. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business through the management...

  • Development Analyst

    Found in: beBee S GB - 2 weeks ago


    Peterborough, United Kingdom Tiger Resourcing Group Full time

    Development Analyst, Microsoft Technology, No Code/ Low Code Platforms, Technical Documentation, Code Maintenance, Requirements, Business Requirements. A top 100 law firm are looking for a Development Analyst with a background in Microsoft technologies. Hybrid role 2-3 days a week in Peterborough office This could suite a graduate (Computer Science) or...

  • IT Service Desk Analyst

    Found in: beBee S GB - 7 days ago


    Peterborough, United Kingdom Cooper Lomaz Recruitment Ltd Full time

    1st line / Service Desk Engineer required to join a talented IT team who support the US part of the business. Service Desk Analyst Hybrid / Peterborough office- 2 days in office once training is completed (4-6 weeks) 6-month contract (likely to extend & paid weekly) 37.5 hours per week - overtime available Hours between Midday and Midnight to cover US...


  • Peterborough, Cambridgeshire, United Kingdom Vermelo RPO Full time

    Service Delivery Analyst Fantastic opportunity to join a well established team within a vibrant, growing business. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business through the management of...


  • Peterborough, Cambridgeshire, United Kingdom Nexus Jobs Limited Full time

    Job Description Application Support Analyst Our Client is looking to recruit an Application Support Analyst with at least 3 to 5 years 1 st and 2 nd Line Support experience. Reporting to the Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Application Portfolio,...


  • Peterborough, Cambridgeshire, United Kingdom Jas Gujral Full time

    Application Support Analyst Our Client is looking to recruit an Application Support Analyst with at least 3 to 5 years 1 st and 2 nd Line Support experience. Reporting to the Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Application Portfolio, through the...

  • Service Asset

    2 weeks ago


    Peterborough, Cambridgeshire, United Kingdom Vermelo RPO Full time

    Service Delivery Analyst This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Supporting Service Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through...


  • Peterborough, Cambridgeshire, United Kingdom DSV ROAD LIMITED Full time

    Company description: DSV – Global transport and logisticsDSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive...

  • Sales Manager, Technical

    Found in: Jooble UK C2 - 2 weeks ago


    Peterborough, Cambridgeshire, United Kingdom DSV ROAD LIMITED Full time

    Company description: DSV – Global transport and logisticsDSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive...