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VP, Sales Enablement

4 months ago

London, United Kingdom ForgeRock Full time

The Role:

Ping Identity is seeking a Vice President, Sales Enablement with a vision for creating and enabling a world-class Sales organization. The Global leader will report to the SVP, Sales Engineering and Go to Market Programs, and is responsible for the design and execution of sales enablement programs for the Ping Identity global sales team as well as directly managing the sales enablement team.

The primary role of this position is to collaborate across Sales, Marketing, Customer Care, Product Management, and Operations to develop a programmatic approach in helping to improve efficiency, effectiveness, and performance of the global sales organization. This role will work across departments to build supporting content and programs to enable the sales force to have consistent, effective, and engaging sales conversations with prospects and customers at each stage of the sales cycle. The scope of the role includes developing content and enabling all the Sales teams at Ping Identity, including Account Executives, Sales Engineers, SDRs, Channel Alliance Managers, and influencing/collaborating with Marketing, Post Sales, Partner Enablement, and Product.

Our Enablement organization is a significant global group spanning across AMER, EMEA & APJ, with responsibility for Field Enablement, Technical Enablement, Partner Sales Enablement, and Business Value.

Responsibilities:

  • Review/Design and execution of Global Sales Enablement programs including managing the rollout, adoption and knowledge transfer of best practices on how to leverage key sales messages and tools across the sales cycle
  • Leveraging the very best of modern professional learning and development approaches to deliver and embed knowledge and capabilities into a distributed and diverse team.
  • Design and execution of Key Sales plays and campaigns across all different sales teams, ensuring effective execution and coordination across the teams to operate as an effective sales pod (i.e. field sales, SDRs, renewals, partners, SEs)
  • Build a knowledge system and process for collecting and managing customer deal specific information for Sales
  • Work with Sales Management in design and delivery of on-boarding and continuing training specifically for sales (but also supporting other roles)
  • Design and execution of the annual Sales and Marketing kick-off event
  • Liaison between Sales, Services, Product, Marketing and Sales Operations teams
  • Monitor and maintain effectiveness reporting including measurement of the usage across tools to provide guidance on business impact, areas for improvement, and additional future projects
  • Regular use and updates of salesforce.com to monitor sales productivity, establish metrics and objectives for sales enablement
  • Working jointly with marketing on competitive tracking
  • Own enablement of Partners globally, including design and execution of Partner specific sales training activities
  • Monitor and track level of Partner Sales understanding and Technical product understanding
  • Provide direction and development to team members through coaching, performance enablement, and development planning

Required Skills & Qualifications:

  • 10+ years of proven experience in Sales Operations, Sales Training/Development, and /or Field Sales Enablement within a high growth global software organization
  • 5+ years managing and leading a global team
  • BS or BA degree preferred
  • High attention to detail
  • Strong relationship building & communication skills
  • Demonstrated ability working in a cross-functional, matrix-oriented, multinational environment
  • Experience working in an entrepreneurial, fast-changing environment that requires strategic thinking, resourcefulness, results-oriented decision making and commitment to excellence
  • Experience with salesforce.com and LMS (learning management system) platforms
  • Experience with Sales Enablement Productivity Software
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