Night Service Co-ordinator

1 month ago


Hampshire, United Kingdom Regent Seven Seas Cruises Full time

About Us At Regent Seven Seas Cruises we believe travel is not a reason to compromise and with The World’s Most Luxurious Fleet of 6 (six) ships you will be joining the Guest Services department for one of the leading luxury cruise lines in the world and will be part of a S&P 500 listed company. As an employer, we offer all the support and development our employees need to grow their skills and expertise as well as several benefits, ranging from private medical to highly discounted cruise holidays. We foster a culture of collaboration & contribution and are therefore looking for a colleague with passion and drive to continually learn and develop and contribute to our high performing Guest Services team service the UK/EMEA region.

Our Guest Services Team
We are a team of hardworking, fun-loving individuals who share a passion for luxury travel in the cruise sector. We aim to deliver exceptional customer service when making/servicing all aspects of our guests’ reservations for the UK/EMEA region. making & servicing cruise bookings, with related air & land elements; ensuring that all telephone and email enquiries are dealt with in a timely & professional manner to the high standard as demanded by the luxury client. In addition, we provide support to our Sales & Marketing teams supporting them at Consumer events and Trade shows.

Are you a person with a desire to work for a brand that delivers unrivalled luxury travel experiences? Do you have an eye for detail and enjoy the thrill of a fast-paced variety packed role in the ever-changing landscape of the travel industry? If you think this sounds like an exciting opportunity for you – let’s have a chat.

Trade Partners – Travel Agents and Tour Operators
Internal Departments – Sales & Marketing, Guest Relations, Finance, US office, Ships

o Ensure accurate pricing / promotions are offered
§ Visa & Health advice / Insurance referrals
· Collect guest’s data during calls
o Liaise with US Office, where required
§ Revenue Management; Inventory; Additional ad-hoc duties:
Assist Sales Department with ship visits
Various locations (midweek & weekend – usually 1 to 2 per year)
Flexibility to work weekend shifts, including hours outside regular business hours based on business requirement

Computer literate
Working knowledge of MS Office applications, including Excel and Word
Salesforce knowledge, an advantage but not essential
Call Centre, Travel Agency or Tour Operator experience
Customer Service & Sales experience
Ideally at least 2-3 years’ Travel Experience in the luxury sector
Second language (ideally French, German, Spanish) not mandatory but advantageous
The position, although based in Southampton, is responsible for all reservations from the UK & EMEA region and therefore, where applicable, may be required to work covering European Hours & European holidays. UK holidays that fall on EU working days are normal working days for this position.
Mon-Fri: - 09h00 – 17h30
(Subject to alteration to cover European hours based on Shift Rotations – 37.Currently: Mon & Fri- Home Based / Tue; Thu - Office Based

Sat:- 09h00 – 15h00 (on Rota, average 1 to 2 a month)
Currently: Home Based



  • Farnborough, Hampshire, United Kingdom Venus Recruitment Limited Full time

    Job description Our client is a leading business in the design, manufacture and service of world class products. Due to an internal promotion, we are looking for a customer focused Service Co-ordinator/Sales Co-ordinator/Customer Service Representative to provide key aftermarket contact and support to customers and the team . Tasks Working together as part...


  • Farnborough, Hampshire, United Kingdom Venus Recruitment Ltd Full time

    Job description Our client is a leading business in the design, manufacture and service of world class products. Due to an internal promotion, we are looking for a customer focused Service Co-ordinator/Sales Co-ordinator/Customer Service Representative to provide key aftermarket contact and support to customers and the team . Tasks Working together as...

  • Customer Service

    3 weeks ago


    Lee, Hampshire, United Kingdom Sterling Recruitment Services Full time

    Sterling Recruitment Services are currently working with our client in Keighley who are looking to recruit an experienced customer service / Sales co-ordinator to join their team on a permanent basis. Our client is a large manufacturer providing their products to a range of client with in their field. Produce sales reports * Working hours of the role are...


  • Portsmouth, Hampshire, United Kingdom Regent Seven Seas Cruises Full time

    The following information provides an overview of the skills, qualities, and qualifications needed for this role. At Regent Seven Seas Cruises we believe travel is not a reason to compromise and with The World’s Most Luxurious Fleet of 6 (six) ships you will be joining the Guest Services department for one of the leading luxury cruise lines in the world...

  • Supply Chain

    1 month ago


    Eastleigh, Hampshire, United Kingdom Matchtech Full time

    Our Aerospace client are currently looking for a Logistics Co-ordinator to work for them on a permanent basis in Chandlers Ford Eastleigh. Logistics Control, Supplier Management, Stakeholder Support Important Logistics Control, Supplier Management, Stakeholder Support The Company represent one of the world's leading aircraft engine manufacturers as the...


  • Andover, Hampshire, United Kingdom Adecco Full time

    Quality Co-ordinator Do you have experience in a Quality role and looking for an exciting opportunity to join a dynamic and established company? Our client, a leading manufacturing company are seeking a Quality Coordinator to join their team based in Andover, Hampshire. As the Quality Coordinator, you will play a crucial role in managing and coordinating...


  • Hampshire, United Kingdom Kin-Tec Full time

    Role: General Services Administrator Location: Hampshire Duration: 12 Months Rate: £Negotiable Hybrid working available (12 days from home per month) Description of Project/Role and Main Responsibilities The Client's UK General Services Team sits within the Human Resources function and is made up of a General Services Coordinator and a General...


  • Hedge End, Hampshire, United Kingdom Venture Recruitment Partners Full time

    Venture Recruitment Partners are assisting a regional company in their search for a Billing & Credit Control Co-Ordinator. The post holder will be working in the Finance team based at the head office in Hedge End. You will be responsible for ensuring accurate invoicing, timely cash collection and maintaining a clean and concise Debtor ledger. The role...


  • Basingstoke, Hampshire, United Kingdom Mulberry Recruitment Full time

    Service Delivery Co-ordinator My client based in Basingstoke is looking for a Service Delivery Co-ordinator to join their friendly team. You will support and provision all products sold to both existing and new customers while delivering exceptional customer service. Liaising with networks on provisioning orders Raising or adding all aspects of the...


  • Hedge End, Hampshire, United Kingdom Venture Recruitment Partners Full time

    Venture Recruitment Partners are assisting a regional company in their search for a Billing & Credit Controll Co-Ordinator. The post holder will be working in the Finance team based at the head office in Hedge End. You will be responsible for ensuring accurate invoicing, timely cash collection and maintaining a clean and concise Debtor ledger. The role will...


  • Farnborough, Hampshire, United Kingdom Venus Recruitment Limited Full time

    Our client is a leading business in the design, manufacture and service of world class products. Due to an internal promotion, we are looking for a customer focused Service Co-ordinator/Sales Co-ordinator/Customer Service Representative to provide key aftermarket contact and support to customers and the team . Working together as part of a team of 8 within...


  • Farnborough, Hampshire, United Kingdom Venus Recruitment Ltd Full time

    Our client is a leading business in the design, manufacture and service of world class products. Due to an internal promotion, we are looking for a customer focused Service Co-ordinator/Sales Co-ordinator/Customer Service Representative to provide key aftermarket contact and support to customers and the team . Working together as part of a team of 8...


  • Hedge End, Hampshire, United Kingdom Venture Recruitment Partners Full time

    Venture Recruitment Partners are assisting a regional company in their search for a Billing & Credit Control Co-Ordinator. The post holder will be working in the Finance team based at the head office in Hedge End. You will be responsible for ensuring accurate invoicing, timely cash collection and maintaining a clean and concise Debtor ledger. The role will...


  • New Milton, Hampshire, United Kingdom Chestertons International Full time

    Role: Sales Support Co-Ordinator Location: New Milton Hours: Monday to Friday 9am-5pm Salary: £22,000 As a Sales Support Coordinator at Retirement Homesearch, a specialised Retirement Estate Agency under FirstPort, yourprimary responsibility is to provide exceptional customer service to both potential buyers and sellers of retirement properties....

  • Service Coordinator

    4 weeks ago


    Hampshire, United Kingdom Hyreus (Recruitment) Full time

    Hyreus Recruitment are currently recruiting for a Service Coordinator in Hampshire. Daily co-ordination of servicing and maintenance needs for the business. You will be a critical point of contact between customers and technicians. The role involves dealing with a high demand of orders and enquiries. **Responsibilities**: Scheduling of service projects...


  • Basingstoke, Hampshire, United Kingdom The YOU Trust Full time

    Domestic Violence and Abuse Worker* *Location: Basingstoke and Deane and Hart and Rushmoor – co-located within Basingstoke and Deane Borough Council/ Hart District Council* *Salary: £25,058pa for 40 hours per week* *Contract Type: Full Time, Permanent* *The appointed Independent Domestic Violence Advocate will: *I work and support the Paragon team to...

  • Maintenance Engineer

    2 weeks ago


    Havant, Hampshire, United Kingdom Linea Resourcing Ltd Full time

    Opportunity for an experienced Shift Engineer to join a stable, growing, fast-paced technology business and play an integral part in delivering best in class production output. As part of an experienced engineering team you will ensure maintenance plans are produced in line with production requirements, attend machine break downs when required and support...

  • Helpdesk Co-ordinator

    1 month ago


    Hampshire, United Kingdom Office Angels Full time

    We have an excellent opportunity for someone looking to develop their career in a great team environment The role is initially temporary but with a view to going permanent. It will be working full time, 100% in the office, Monday to Friday within the Customer Services Team. The role involves taking calls from customers and coordinating appointments for the...


  • Portsmouth, Hampshire, United Kingdom Clarke Recruitment Solutions Full time

    Job Description We are looking for an experienced Lift Engineer to join this leading global manufacturing company, 37.5 hr working week, pension, Contributory pension, Great company culture truly values their staff with very high staff retention. Carry out scheduled maintenance visits, repairs and breakdowns as instructed. To carry out all work in...


  • Portsmouth, Hampshire, United Kingdom Clarke Recruitment Solutions Full time

    We are looking for an experienced Lift Engineer to join this leading global manufacturing company, 37.5 hr working week, pension, Contributory pension, Great company culture truly values their staff with very high staff retention. Carry out scheduled maintenance visits, repairs and breakdowns as instructed. To carry out all work in accordance with...