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Events Operations Floor Manager

2 months ago

Berkshire, United Kingdom Coworth Park Full time

We care about your career and are known for having the absolute best people in the industry. When you join us as an Events FloorManageryou start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
All candidates should make sure to read the following job description and information carefully before applying.
What you'll get As an Events FloorManagerat Coworth Park, here are just some of the great benefits you will receive:
~ Fantastic Employee bonus scheme and Excellent Service charge
~ Complimentary stays including breakfast across the Dorchester Collection Hotels
~50% F&B discount at selected bars and restaurants within the Dorchester Collection
~ Vibrant Social events that bring employees together including Summer party and Winter ball
~ Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme
~ Apprenticeship, training and development opportunities - from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others.
~£1000 bonus when you recommend a friend
~ Access to immediate well being advice, because We Care about our employees

What you'll do You'll love what you do and take pride in delighting our guests:
~ You will be responsible for the highest standard of food product and set-up (including displays, exhibits, and decorations), storage, service and handling procedures in our banquet area to provide a seamless guest experience during their day. This will include managing, leading and motivating the Events Operational team, continually improving service & systems, and ensuring the event spaces and environment are consistent with a 5-star establishment in order to meet & exceed guest expectations and maximize business growth. All to ensure our guests receive nothing but the best experience.

The items shared are the essence of a day in the life of an Events FloorManager, but we'll make sure you are provided with specifics on how we care for our hotel.
What you'll bring
Youll bring your unique personality and passion to the role and the team.
Confident, positive and can-do attitude and Previous experience in a five star luxury establishment
Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each day and every day. As an Events Floor Manager you'll have the opportunity to bring these to life and continue to create our legacy.
Communication is what keeps our departments running perfectly. You will have great communication skills with a strong customer service ethic.
English is the primary language used in our hotel. You will comfortably communicate in this language.
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