IT Cybersecurity Engineer

1 week ago


Sutton Courtenay Oxfordshire, United Kingdom GHM Communications Full time

GHM Communications Ltd is a leading provider of IT, Wi-Fi, and business telephony solutions, catering to businesses and care homes across the UK. With a focus on delivering innovative and reliable technology services, GHM Communications has established itself as a trusted partner for organizations looking to enhance their IT & communication infrastructure and operational efficiency.

Provide first-line diagnosis and resolution for common IT issues.
Deliver remote troubleshooting using RMM tools.
Occasionally visit client sites for hardware or network issues.
Create, modify, and disable user accounts in Active Directory and Microsoft 365.
Manage permissions and group policies.
Assist with firewall and router configurations under guidance.
Maintain accurate records of fixes, configurations, and client environments.
Windows (desktop & server), macOS
Networking Basics: TCP/IP, DNS, DHCP, VPN, firewalls
Active Directory: User account management, group policies
Microsoft 365 / Exchange: Remote Support Tools: RMM platforms, remote desktop
Ability to identify and resolve common IT issues quickly with the use of ticketing systems (e.g., ServiceNow, ConnectWise, Autotask)
Understanding of antivirus, patching, and basic cybersecurity principles.

21 Days Holiday – increasing to 22 days after 3 years and to 25 days after 5 years
~ Birthday Day Off
~ Buy Holiday Scheme
~ Employee Assistance Programme
~ Enhanced Company Sick Pay
~ Discounted Retail Vouchers
~ Reduced Gym Membership
~ Annual Salary Review
~ Pension Scheme
~ Free On-Site Parking
~ We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.
We are committed to supporting applicants with disabilities.



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