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1st / 2nd Line Support Windows

4 months ago

Bristol, United Kingdom Peaple Talent Full time €30,000 - €35,000

Peaple Talent has partnered with a growing technology company to recruit for a 2nd Line Engineer.
This is an exciting role to join a growing, culture-led company where you will be responsible for providing technical end-user support, troubleshooting, and customer service to clients.

The successful candidate will be an eager and enthusiastic professional with 2nd line experience supporting technologies like Active Directory, Azure, M365, Windows OS & Server.

This is a hybrid role where you will be expected to be onsite in their Bristol offices 3 days a week.

Provide technical 1st and 2nd line support to end users within a variety of companies, engaging with them via chat, email, phone and portals
Provide project support when necessary
Previous experience of providing technical IT support at 2nd line level
Knowledge of server operating systems, Active Directory, Group Policy, and network architecture (DNS, DHCP, TCP/IP)
Pluralsight training - excellent opportunities for reskilling

If you think you're right for this first-line support role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews.