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Credit Controller Flexible Hours Hybrid

4 months ago


London, United Kingdom Motorway Online Ltd Full time

Motorway is the UK’s fastest-growing used car marketplace – our award-winning, online-only platform connects private car sellers with thousands of verified dealers nationwide, ensuring everyone gets the best deal.
Founded in 2017, our technology-led approach has redefined the experience of selling a car, generating thousands of monthly car sales and helping us to grow to a team of more than 400 people across our London and Brighton offices.
Motorway is now valued at over $1 billion and is backed by some of the world’s leading technology investors, having raised £143 million in Series C funding.
This is a unique opportunity to join a fast-growing scale-up at a crucial phase of growth and help change an industry for the better
We are looking for a brilliant Credit Controller to join our Accounts Receivable team on a 12 month FTC. The role will be responsible for the daily routine of debt collection, cash reconciliation, query resolution and other AR related tasks. The role will have significant scope to demonstrate your credit control skills to achieve results for our scaling operation here at Motorway.
This is an important role within the Finance team and is suited to an experienced, driven individual wanting to continue to develop their finance career in an ambitious and fast paced business. Chasing debt on accounts across all Motorway customers / dealers
Liaising with Dealers/Customers in regards to any payment queries - email, telephone and escalation of queries to the Account Managers and AR Manager to ensure they are dealt with appropriately
Identifying customers at risk and/or accounts to be frozen
Liaising with the wider finance team, dealer support and account managers to ensure timely customer query resolution and facilitate collection of overdue debts
Secure customer remittance advice to ensure correct cash allocation on debtor accounts
Reconciling complex customer accounts
Monitoring unallocated payments and resolving allocations accordingly
Monitoring Zendesk inbox for queries to be actioned in accordance with agreed SLAs
Maximize cash collection and ensure debt KPIs are achieved, reconciliation of payments, managing discrepancies and disputes

Proven or recurring success in an credit control role
Analytical approach and keen attention to detail – enjoy reconciliations and working with numbers
Flexible, adaptable and confident in own initiative
Ability to interpret data from various sources accurately and at pace
Motivated to become a trusted advocate for credit control in driving business processes
A competitive salary
BUPA health insurance
Annual learning budget with access to courses, Audible subscription and hundreds of books and online lessons
Enhanced maternity/paternity leave
Pension scheme
Motorway Electric Car Leasing Scheme
Regular social events
Discounted Calm membership
Cycle to work scheme
Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talents.
We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Given the continued spread of COVID-19 (coronavirus), all interviews will be conducted by phone or virtual connection to protect our candidates and employees.
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