Assistant Private PA

Personal Assistant
Contract: Full Time, Permanent
Shifts: 37.5 hours per week, Monday – Friday, 9am-5:30pm with 1 hours unpaid lunch break
Hybrid

Williams Lea seeks a Personal Assistant to join our team

Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees 5,500 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.

The role of the Personal Assistant is to provide enhanced, proactive support to fee earners to enable them to operate efficiently. The support provided needs to be a seamless legal service to clients. The Personal Assistant role is expected to use a high degree of self-management and initiative and to maintain a high level of confidentiality.
The Personal Assistant will act as workflow manager for other support services. In line with policies and procedures, key responsibilities include but are not limited to:
Answering telephone calls in a timely fashion, taking clear and detailed messages
Liaising with clients via email or telephone and acting as a point of contact in keeping with the firm’s standards for client care
Assisting fee earners in the billing and credit control process. Generating accurate billing reports, draft bills, and accompanying letters in a timely manner
Maintaining up to date client records on the firm’s client relationship management tool, including client contact details, client specific requests in relation to billing and bill formats, details of other parties etc in line with the firm’s policy and processes
Co-ordinating fee earner movements and making travel arrangements
Managing the client and matter inception process ensuring files are opened in a timely manner in accordance with the firm’s policies
Co-ordinating the completion of document production (including digital dictations/manuscript amendments), e-filing and file management, photocopying and scanning services, organising couriers, sending out of letters/faxes etc
Previous PA experience is essential
Previous experience within a legal or professional services setting preferable
Competent with the Microsoft Office suite
As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

~25 days holiday, plus bank holidays
~ Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
~ Life Assurance
~ Private Medical Insurance
~ Dental Insurance
~ Health Assessments
~ Cycle-to-work scheme
~ Discounted gym memberships
~ Referral Scheme


You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects

Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.