System Administrator

1 month ago

Stockport Greater Manchester, United Kingdom Dematic Full time

Dematic is a leading supplier of integrated automated technology, software, and services to optimize the supply chain. Dematic is one brand under the KION Group of companies and has implemented more than 6,000 integrated systems for a customer base that includes small, medium, and large companies doing business in a variety of market sectors.

With presence in more than 100 countries worldwide, the KION Group designs, builds, and supports logistics solutions that optimize material and information flow within factories, warehouses, and distribution centers.

We are looking for a candidate to join our very successful Infrastructure Managed Services Team responsible for our Infrastructure Managed services customer base.

Ideally, candidates will have worked in a mixed operating system environment, and will have previously been involved in the full life cycle of infrastructure deployment projects, including architecture sizing through to deployment and ongoing support. They will be comfortable maintaining and supporting virtualization technologies and will have worked in a geographically dispersed environment that incorporates public and private cloud technologies.

Main Job Objectives

  • Involvement in the design, tender, procurement and delivery phases of new projects.
  • · Involvement in the installation/configuration of infrastructure for new customers, and the improvement/enhancement of existing customer deployments.
  • · The ability to oversee the performance of the infrastructure across the infrastructure managed services customer base and internally for in-house services.
  • · The ability to Monitor the performance of the servers, proactively identifying issues/abnormalities that may pose a threat to the customers service.
  • · The ability to review performance logs, analysing the performance, identifying trends, patterns and detecting irregular behaviour.
  • · Managing the monitoring solutions-setting up, updating, enhancing, modifying the parameters as the infrastructure and systems are updated and upgraded.
  • · Ensuring that the servers are backed up, security measures are in place, and that there is an automatic failover in the case of any server downtime.
  • · Proactively and reactively applying vulnerability patches to managed sites.
  • · Communicate with the customer to understand the underlying issue and provide timely feedback
  • · Work proactively with others across DAI to ensure prompt resolution of support issues.
  • · Provide support to colleagues through knowledge sharing and promoting knowledge sharing initiatives.

While you will be educated and supported on the job, an inherent aptitude to technical problem solving will be required.

The position is office hours based in Stockport and will involve out of hours work and an oncall roster.

Benefits:

  • · Hybrid office/home working
  • Flexible working hours around core requirement
  • Competitive salary
  • Incentive schemes designed to reward individual contribution and performance
  • Group Personal Pension Plan with generous Company contributions
  • Holidays - 25 days plus Public Holidays
  • Private Health Scheme (non-contributory for Employees)
  • Opportunities for international travel
  • Life Assurance
  • Onsite gym and restaurant

Essential Skills:

Soft skills:

  • · Fluent in English (both spoken and written)
  • · A team player with a desire to learn more and train others.
  • · A willing communicator
  • · Qualified to a good degree level in any technical discipline (or to be able to show that you now possess these skills through extended experience)
  • · A willingness to travel to visit customer sites

Technical Skills:

  • · Linux preferably Redhat/Centos
  • · GCP/Azure/AWS
  • · Nagios
  • · Configuration automation with Ansible
  • · Terraform
  • · Containerisation technologies such as Kubernetes and Docker
  • · Vmware
  • · Good Network skills (Firewalls & Switches)
  • · A driving license.

You can have:

  • · Grafana and or Prometheus
  • · Windows Server Knowledge
  • · A knowledge of ITIL processes, and ideally ITIL certified

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