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Head of Business Performance

2 months ago

London, United Kingdom S&P Global Full time

Head of Enterprise Solutions Business Performance Operations
The Enterprise Solutions business within S&P Global Market Intelligence provides buy-side, sell-side, and corporate clients with industry-leading software, data, and services. The business portfolio offers a broad range of product offerings covering enterprise data management, investment management, loans platforms, regulatory and compliance solutions, and private markets solutions.
The Enterprise Business Performance team is a key partner within ES responsible for improving and managing day-to-day operations and driving visible metrics and analysis for the 4 business segments underpinning the overall ES portfolio. The team is also an important part of the connective tissue within ES to enable the businesses to optimize and leverage the capabilities across the franchise. The ES Business Performance team combines the power of Business Management and Business Insight, and underpinned by Business Performance Operations, to deliver amplified value to our business partners.
The role will be to lead the Business Performance Operations team, a team responsible for supporting initiatives that span the organization such as VCO and SCAP reporting, and Vendor Management, along with Divisional and SPGI wide mandates such as Quarterly Business Reviews, and Private Markets reporting. This group will work in close collaboration with the overall Head of Business Performance, the Heads of Business Management and Business Insights, as well as various internal stakeholders to drive continuous improvements across processes and procedures.
Shape the business processes across a billion-dollar portfolio
# Work closely with senior management within ES as well as partners across the broader Market Intelligence division and SPGI organization to analyze results and identify opportunities to further derive and drive operational improvements
# Acts as a senior technical expert within Business Performance and possesses a reputation for thought leadership and introducing new methods to enhance operational performance in the organization related to business processes, technology changes, and data management. Directs and supports user training on operational changes, including changes to systems and processes
Organizes and orchestrates business reviews at the ES level and external to ES
Addressing issues impacting revenue and margin performance across ES including resolution of sales and channel processing issues
Analyses and resolves complex, non-routine analytical or business problems in a timely and insightful manner
Strong analytical skills and the ability to link activities to clear business outcomes
Budgeting and financial tracking experience
Demonstrated project management experience
Flexible Working:
We pride ourselves on our agility and diversity, and we welcome requests to work flexibly. For most roles, flexible hours and/or an element of remote working are usually possible. About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep, and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.