Client Service Analyst

3 days ago

Belfast, United Kingdom McGregor Boyall Full time €40,000

A leading bank is expanding its Client Services team and is seeking a permanent client onboarding specialist who will play a crucial role in ensuring exceptional service delivery.

The ideal Client Service Analyst will have experience in:

  • Managing client onboarding process
  • Be the first point of contact for support, analysing customer data, and identifying trends
  • Provide insight to enhance customer satisfaction

The client is looking for someone with ideally:

  • 2 years' experience within the financial services sector ( Ideally Middle office)
  • Excellent customer service experience and knowledge of Hubspot (CRM system)
  • Strong analytical and problem solving skillset
  • Track record facing off to stakeholders and customers

This role is paying up to £40,000 with additional benefits Ideally, the individual would need to come into the office 4 days a week.

Interviews are being held ASAP

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

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