Data Analyst, long term contract, flexible working

1 month ago


Warwickshire, United Kingdom Pontoon Solutions Full time

6 Month Contract (Initial)
Hybrid Working
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

They are currently looking for a Queries & Reporting Analyst to join them for an initial 6-month contract. However, there may be scope for extension or even a more permanent opportunity.

Lead in the coordination, development and delivery of e-learning and training programmes to aid roll out of new tools, techniques and methods of driving self-serve across the business.
• Develop materials and standard documentation within the team and manage on the team SharePoint portal to drive collaborate and sharing of best practice across the business.

Provide first line response / resolution and guidance in the use of business intelligence reporting tools, managing the expectation of requestors and Reporting Services stakeholders
• Utilise the FDRO report inventory to direct colleagues to existing standard reports and where necessary provide basic training in utilising them.
• Act as a reference point for reporting queries and build knowledge repository to support training of users

Experience in financial and business reporting tools and methodologies
o Basic understanding of financial reporting and analysis techniques
o Basic knowledge of traditional and emerging BI tools and technologies
• o Good analytical skills and able to analyses data to identify trends in issues reported and identify areas for improvements.
o Flexible, adaptable and able to learn new concepts quickly
o Strong focus on detail, documentation development and quality assurance
• o Good knowledge of various social network platforms
o Experience in using service management tools – such as ServiceNow or Vivantio
Takes account of new information or changed circumstances and modifies understanding of a problem or situation accordingly
Proficient in Techniques for ensuring that full account is taken of customers’ real and stated needs in the delivery of Business Service

This is a hybrid working role, with a requirement to work from the clients Warwick office at least 2 days a week.


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