Distribution Accounts Coordinator

4 weeks ago


London, United Kingdom Small Luxury Hotels of The World Limited Full time

Small Luxury Hotels of the World is a global brand that delivers reservation services for small luxury independent hotels around the world.
SLH is the champion of the small independent hotelier and provides tools to compete in the marketplace. It is vital that our reservation platform operates 24/7 and drives reservations to hotels seamlessly.
As part of a small Distribution team, the responsibilities of the Distribution Manager role include, but are not limited to the following:
Primary Tasks
Some shared with the rest of the Distribution Team
Responsible for set up, on-going maintenance and troubleshooting of CRS interface integrations with PMS, RMS and Channel Managers.
Maintaining the quality of the SLH Central Reservation System SynXis and offering technical support to the Revenue Account Managers and Hoteliers, opening and following up cases with SHS Customer Support.
Monitoring the SLH Helpdesk and actioning all queries from member hotels and SLH Team members from all departments in a professional and timely manner.
Handling requests for set up, on-going maintenance and troubleshooting of the OTAs Channel Connect functionality within the SLH reservation system.
Preparing and updating supporting documents, manuals and presentations for internal and external use.
Assisting with the loading SLH marketing programmes (rates) within the SLH reservation system.
Supporting the Product Integration team with the new SLH hotels build process.
Assisting with any other ad-hoc Distribution opportunities and challenges of the day.
Secondary Tasks
Handling GDS rate linking requests and GDS troubleshooting queries.
Assisting with the set-up and ongoing maintenance of the SLH Internet Booking Engine for hotel websites
Timely preparation of ad hoc reports for internal and external use.
Maintaining guest privacy and organisation reputation by keeping information confidential.
Responsible for ensuring that the highest level of customer satisfaction is guaranteed to every guest query.
Responsible for updating content and documents onto the hoteliers’ communication platform (myslh.com) and assisting other departments.
Required Skills and Experiences
The ideal candidate must:
Have a working knowledge of at least one major PMS
Have a working knowledge of at least one major Channel Management system
Have previous experience of at least one PMS/CM - CRS interface implementation and ongoing maintenance
Desired Skills and Experiences
The ideal candidate will:
Have a working knowledge of SHS SynXis CR
Have a working knowledge of a RMS and GDS and/or other travel distribution systems.
Have good knowledge of Microsoft Excel, and preferably also Word and PowerPoint
Have great analytical abilities to interpret statistical data and have thorough attention to detail
Be confident and able to speak to hotels, often in technical terms and in stressful circumstances
Have a flexible approach to working hours to ensure completion of projects
Be highly organised and self-motivated, be a great team player with a strong ability to self-manage
Preferably be qualified with a bachelor’s degree and with at least 3 years’ experience in the hotel industry (ideally within the luxury sector), preferably Front of House customer service and/or reservation/revenue
Be fluent in English and with a second language (preferable)
Have excellent verbal and written communication skills
Reporting Lines
Place of work
Office Based (flexible working hours). In Victoria, London, UK.
All applicants must be eligible to live and work in UK


#J-18808-Ljbffr



  • London, United Kingdom Tesla Full time

    The Role Tesla is seeking a Distribution Channel Manager for residential energy sales in the UK. Your core responsibility is B2B sales of Tesla residential and small commercial energy products in the UK to our network of certified installers. You will develop, maintain and grow a productive network of customers in conjunction with our 3rd party...


  • London, United Kingdom Tesla Full time

    The Role Tesla is seeking a Distribution Channel Manager for residential energy sales in the UK. Your core responsibility is B2B sales of Tesla residential and small commercial energy products in the UK to our network of certified installers. You will develop, maintain and grow a productive network of customers in conjunction with our 3rd party...


  • London, United Kingdom Tesla Full time

    The Role Tesla is seeking a Distribution Channel Manager for residential energy sales in the UK. Your core responsibility is B2B sales of Tesla residential and small commercial energy products in the UK to our network of certified installers. You will develop, maintain and grow a productive network of customers in conjunction with our 3rd party...


  • London, United Kingdom Tesla Full time

    The Role Tesla is seeking a Distribution Channel Manager for residential energy sales in the UK. Your core responsibility is B2B sales of Tesla residential and small commercial energy products in the UK to our network of certified installers. You will develop, maintain and grow a productive network of customers in conjunction with our 3rd party...


  • London, United Kingdom PRS for Music Full time

    Overview: Music wouldn't exist without the work of songwriters, composers and publishers. We're here to represent them and ensure that they are rewarded for their creations. Over a century in the making, we are a global leader in the industry and always take centre stage. **The Role** The Distribution Control Coordinator has a specific focus on activities...


  • London, United Kingdom The Economist Group LTD Full time

    Introduction: The Economist Group is the leading source of analysis on international business and world affairs. We deliver our information through a range of formats, from newspapers and magazines to conferences and electronic services. What ties us together is the objectivity of our opinion, the originality of our insight and our advocacy of economic and...


  • London, Greater London, United Kingdom Tarmac Full time

    At Tarmac, 'who you are' matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer. We are currently looking for a Distribution Coordinator to join our friendly team based at Tarmac Stancombe Office,...


  • London, United Kingdom Small Luxury Hotels of The World Limited Full time

    Small Luxury Hotels of the World is a global brand that delivers reservation services for small luxury independent hotels around the world. SLH is the champion of the small independent hotelier and provides tools to compete in the marketplace. It is vital that our reservation platform operates 24/7 and drives reservations to hotels seamlessly. As part of...


  • London, United Kingdom Small Luxury Hotels of The World Limited Full time

    Small Luxury Hotels of the World is a global brand that delivers reservation services for small luxury independent hotels around the world. SLH is the champion of the small independent hotelier and provides tools to compete in the marketplace. It is vital that our reservation platform operates 24/7 and drives reservations to hotels seamlessly. As part of...


  • London, United Kingdom Small Luxury Hotels of The World Limited Full time

    Small Luxury Hotels of the World is a global brand that delivers reservation services for small luxury independent hotels around the world. SLH is the champion of the small independent hotelier and provides tools to compete in the marketplace. It is vital that our reservation platform operates 24/7 and drives reservations to hotels seamlessly. As part of a...


  • London, Greater London, United Kingdom PURESEOUL LTD Full time

    JOB OVERVIEWTitle:Inventory Distribution Coordinator - Korean Beauty Industry**Location: Central London Office (The Strand), with regular travel to offline stores and West London warehouseSchedule:Fulltime (37.5 hours PW), Mon - Fri, 9 am to 5:30 pmPURESEOUL is the UK's No.1 rated K-Beauty specialist retailer, working directly with some of Korea's top beauty...


  • London, United Kingdom NBCUniversal Full time

    Company Description NBCUniversal International Distribution is responsible for the distribution of NBCUniversal product to all forms of television and new media to over 200 territories outside of the U.S. and Canada. This includes a rich library of more than 4,200 feature films and 110,000 television episodes, including current and classic titles,...


  • London, United Kingdom Antal International Full time

    **Our international client requires an experienced Distribution Coordinator to join their team for a minimum period of 9 months.** **Key responsibilities**: **Overview**: This Studios Distribution team is looking for a bright and motivated distribution coordinator to work in the EMEA Team in London. Studios Distribution oversees the licensing of our...


  • London, United Kingdom Parkside Recruitment Full time

    Reference: - 40707/SO- Sector: - Administration, Senior Administrator- Salary: - £143 Per Day- Town/City: - London- Contract Type: - Temporary- Date Posted: - 27/11/2023 16:21:00**Our international client requires an experienced Distribution Coordinator to join their team for a minimum period of 9 months.** **Key responsibilities**: **Overview**: This...


  • London, United Kingdom Amazon Digital UK Limited Full time

    Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is one of the world’s leading digital video services, and we’re just getting started changing the way millions of people around the world enjoy content. Now available in more than 200...


  • London, United Kingdom Amazon Digital UK Limited Full time

    Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is one of the world’s leading digital video services, and we’re just getting started changing the way millions of people around the world enjoy content. Now available in more than 200...


  • London, Greater London, United Kingdom Gilbert Meher Full time

    Gilbert Meher are working with a Life Sciences company who are building a market-leading sales team in the UK. The company are seeking a Distribution Sales Manager for the UK to manage distribution and dealer relationships in the region, ultimately driving revenue growth. You'll be responsible for overseeing all distribution sales in the UK, including...


  • London, United Kingdom Tarmac Full time

    **Job Introduction**: Are you an experienced and dynamic **Distribution Coordinator **looking for your next permanent role? Then read on as we may just have the role for you At Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to...

  • Account Coordinator

    3 weeks ago


    London, United Kingdom Reed Business Support Full time

    My client are a large international financial services company looking for an Account Support Co-ordinator to join their expanding team based in Luton, although could also be expected to travel to their London Bridge branch too. You will be fully competent MS Office user, especially advanced in Excel, and highly organised with exceptional communication...


  • London, United Kingdom PURESEOUL LTD Full time

    **Title**: Inventory Distribution Coordinator - Korean Beauty Industry **Location**: Central London Office (The Strand), with regular travel to offline stores and West London warehouse **Schedule**:Fulltime (37.5 hours PW), Mon - Fri, 9 am to 5:30 pm **ABOUT US** PURESEOUL is the UK’s No.1 rated K-Beauty specialist retailer, working directly with some of...