Claims Management Executive

4 weeks ago


Birmingham, United Kingdom Howden Full time

Together, we have pushed the boundaries of insurance. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

As a Claims Executive, you will be an integral part of the claims team, collaborating with senior members to manage claims and deliver exceptional service to clients. You'll handle various claims-related tasks, including presenting claims to underwriters, resolving queries, and negotiating outcomes. The role involves maintaining positive relationships with both clients and insurers, ensuring efficient claims management processes while staying informed about relevant legal and regulatory developments.

Manage assigned projects and contribute to additional projects as required.
Build and maintain positive relationships with markets and negotiate claims to achieve the best client outcomes.
Manage ongoing delegated authority contracts efficiently.
Create and present comprehensive claims documents to underwriters and clients.
Review and prepare correspondence to ensure claims meet clients’ risk and compliance requirements.
Keep all relevant stakeholders informed of claim developments and resolve any arising queries.
Implement actions based on policies and regulatory procedures.

Previous claims-based experience (ideally with an international broker) is advantageous but not essential.
Knowledge of claims-handling processes, broking, and underwriting practices.
Highly organized, with strong planning and time management skills.
And we know that separate home and work lives don't really exist. Diversity and Inclusion
At Howden we value diversity - there is no one Howden ‘personality type’. We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world.



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