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Consultant Service Support

4 months ago

Sheffield, United Kingdom Henderson Scott Full time

BI Consultant (Power BI/Qlik Sense)
Sheffield (Hybrid working, 2 days per week onsite)
Are you an experienced BI Developer with a knack for problem management and proactive problem solving? My client is looking for a skilled professional to join their team, supporting the problem management team with your expertise in predictive analysis. Your strong background in Service Management or Problem Management, coupled with proficiency in utilising ServiceNow for data analysis and reporting, will be crucial in this role.

Design, develop, and maintain BI solutions using ServiceNow, Power BI, and Qlik Sense.
Develop and deploy dashboards and reports to support business needs.
Integrate data from various sources to create comprehensive reports and insights.
Collaborate with cross-functional teams to gather requirements and deliver effective BI solutions.
Maintain and support BI platforms, ensuring optimal performance and reliability.
Develop and execute complex queries to extract and manipulate data.
Ensure data security and compliance with relevant policies and regulations.
Support the problem management team by using Qlik Sense for predictive analysis.
Develop a predictive analysis-based problem management dashboard using Power BI, with ServiceNow as the backend data source.
Proven experience in BI development, with demonstrated expertise in ServiceNow.
Strong knowledge of SQL and database structures.
Familiarity with relational databases and proficiency in data modeling and reporting tools.
Proficiency in JavaScript, MySQL, HTML, CSS, and AngularJS
Ability to design dashboards and generate reports using Power BI and Qlik Sense.
Service management experience is highly important.
ITIL, ITSM, V3, SCRUM, PMP.
BI Consultant (Power BI/Qlik Sense)
Sheffield (Hybrid working, 2 days per week onsite)
Are you an experienced BI Developer with a knack for problem management and proactive problem solving? My client is looking for a skilled professional to join their team, supporting the problem management team with your expertise in predictive analysis. Your strong background in Service Management or Problem Management, coupled with proficiency in utilising ServiceNow for data analysis and reporting, will be crucial in this role.

Design, develop, and maintain BI solutions using ServiceNow, Power BI, and Qlik Sense.
Develop and deploy dashboards and reports to support business needs.
Integrate data from various sources to create comprehensive reports and insights.
Collaborate with cross-functional teams to gather requirements and deliver effective BI solutions.
Maintain and support BI platforms, ensuring optimal performance and reliability.
Develop and execute complex queries to extract and manipulate data.
Ensure data security and compliance with relevant policies and regulations.
Support the problem management team by using Qlik Sense for predictive analysis.
Develop a predictive analysis-based problem management dashboard using Power BI, with ServiceNow as the backend data source.
Proven experience in BI development, with demonstrated expertise in ServiceNow.
Strong knowledge of SQL and database structures.
Familiarity with relational databases and proficiency in data modeling and reporting tools.
Proficiency in JavaScript, MySQL, HTML, CSS, and AngularJS
Ability to design dashboards and generate reports using Power BI and Qlik Sense.
Service management experience is highly important.
ITIL, ITSM, V3, SCRUM, PMP.